Key Objectives for my role include:•Continue to position Whitewater as the premier Water Treatment Company in the Medical, Data Centers, Dairy, Industrial, Municipal & Pharma sectors in Europe•Offer and deliver our Customers best in class service levels by continually training our service and sales teams.•Develop our key financial and customer relationship management systems.•Identify new products and services to offer our Key Customers.•Formulating and successfully implementing company policy •Directing strategy towards the profitable growth and operation of the company •Developing strategic operating plans that reflect the longer-term objectives and priorities Continue to Manage the sales / finance administration function, operational performance reporting, streamlining processes and systems and advising the board of directors on maximising business relationships and creating an environment where customer service can flourish.

Commercially astute & able to demonstrate an effective approach to all sales / marketing activities, implementing complex marketing strategies in order to deliver growth and drive market share.Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development. Manage the sales administration function, operational performance reporting, streamlining processes and systems and advising directors on maximising business relationships and creating an environment where customer service can flourish.Responsibility for the preparation of the Financial Accounts . Responsible for the systems development, improvement and implementation on all aspects of accounts, finance, insurance, fleet and facilities management. Dealing with Directors on all aspects of Finance/Admin. .Overall responsibility Cash flow Management. All areas of Health and Safety and Human Resources. Responsible for ISO maintenance and development

My role involved me in all the key functional areas of the Club.Control of club accounts input to T.B. Cash Book, Purchases Ledger, Petty Cash, Cheques Journal, Creditors Control. Bar Stock control ~ preparation for monthly stock take; report on sales/credit sales, lodgments etc. Prep for the annual audit and dealing with the auditor.H.R. responsibilities Management of weekly and monthly payroll, update employee records,Time sheet admin, holiday/leaving entitlements. PAYE/PRSI payments, P. 45's. Tax year-end procedures~ P60’s, P35, Reports etc. Deal with employee queries on Tax etc. Implemented employee handbook, bar manual (SOP's). Health and safety issues. Facilitating recruitment procedures.Delegation of duties to temporary assistant office staff.Charge of membership administration database, annual billing, cash collections, reports, newsletters, lists, letters, labels, profiles etc.Liaison with men’s and ladies golf secretaries in preparation for new GUI requirements. Men’s Competitions ~ update vouchers, handicap cert's, notices. Update Notice Boards, fixtures lists. Cooperation with Sponsorship Committee: Invoicing Corporates, Golf Sociteis, Outings, and Sponsorship Items.Reconcile daily bar till receipts. Reconcile Credit Card transactions.Administration for various committees, Finance, Honorary Secretary, boundaries, course, bar and catering, social, Ladies. Dealt with builders/architects during major renovation. Liaise with course staff in relation to course work and machinery maintenance. Work on the equality reform legislation changes. General office procedures. Collation of half yearly newsletters. Banking. Introduced Hygiene Audit and planning for HACCP.I.T. / I.S. Responsibilities ~ web site updates and e-mail shots to members, diary maintenance. Data Back Up and Restores for business continuity. Deal with third party vendors for system maintenance and break fix. Presented the business case for a new smart card membership system.

Mallinckrodt Veterinary January 1994 to December ‘97Westgate Business Park. Dublin 24Brand Manager/ Customer ServicesBrand Manager for two product ranges. Responsible for the budget, forecasting, ordering, marketing, advertising and promotion of the two ranges. Launched one of the ranges in Northern Ireland December 1995.Planned and organised promotional incentive trips for customers including yearly Budweiser Derby Promotion, ’94 Soccer World Cup trip to USA, Rugby World Cup trip to New ZealandCustomer Services, order processing, invoicing, handling queries /credits, organising deliveries, stock control. Liaison with external Sales force, Sales Manager, warehouse, freight companies, and suppliers. In 1995 I set up a telemarketing operation within the Sales Office. Quarterly visits to Northern & Southern wholesale accounts and large direct customer accounts Coopers Pitman-Moore Ltd. December 1989 to January 1994Boghall Road, Bray, Co. Wicklow.Credit ControllerFollowing Pitman-Moore’s acquisition of Coopers Animal Health, the company increased in size from a £2m per annum turnover to £10m with in excess of over 800 accounts.Minimise bad debts, cash collections, avoid dead money in the debtor’s ledger, implement credit policies, identify difficult accounts, resolve disputed accounts promptly, and report on performance. Send out monthly customer statements.Pitman-Moore Ireland Ltd., October 1987 to December 1989Boghall Road, Bray, Co. Wicklow.Sales Office AdministratorTelephone sales, customer services; order processing, warehouse deliveries control, goods inward/outward control, pricing, and customs clearance. Credit control, invoicing, statements, and queries. Completion of monthly reports including; sales, debtors, trading and other analysis.Co-ordination and participation in all merchandising activities.