• Social media strategy creation, including persona building, tone of voice, content planning, channel analysis, affiliate marketing and campaign coordination• Content creation, including copywriting, social tiles, infographic design and video creation• Used a range of techniques to grow and engage audiences across Twitter and Instagram, such as live streaming, influencer marketing and running competitions• Ran Facebook advertising campaigns to drive new business• Provided monthly social media analytics reports to the founders• Set up and managed a weekly newsletter• Organised an influencer event to build brand awareness in our target market

Impact Hub King’s Cross is an exciting and creative co-working space, close to Kings Cross train station. It is a social enterprise and there is an emphasis on community and social interaction.https://kingscross.impacthub.netFacebook: @impacthubkingscrossTwitter: @impacthubkcCompleted a 3 month Social Media Marketing Campaign for them, which involved me promoting their working space and live events. I designed a campaign and a competition win a months free membership to increase community members and engagement. Platforms used were Twitter and Facebook. • I achieved over a 650% increase in total engagements on Twitter – re-tweets by over 800% from 12 to 113 and likes increased by over 600% from 33 to 254. • Facebook interactions and engagements increased by a whopping 1000%.• The engagement rate on both platforms increased significantly, Facebook by 1166% and on Twitter the engagement rate rose by 89%. • Facebook page Likes went from 1,837 to 1,906 and Twitter followers went from 7,240 to 7,370 during the campaign period.• Created content for the channels.• Curating interesting content for all channels.• Engaging with customers and influencers.• Creating analytical reports.• Participating in regular business hours i.e. tweetchats.

• Collate, organise and publish all content for UK newsletter.• Plan and deliver content campaigns for major travel brands including British Airways, Thomas Cook, Qantas and Thomson.• Ensure all campaigns are inspiring, bookable, competitive and high quality.• Analyse newsletter performance, including click through rates and conversion, then optimise accordingly.• Work proactively with clients to set expectations and optimise performance.

• Responsible for scheduling and approving all Travel and Hotel deals for the UK and Ireland.• Evaluate all inbound contracts from the Sales Department to assess revenue generating potential, and review each deal for possible legal or redemption issues and consistency with the LivingSocial brand.• Generate and analyse performance metrics to better understand the buying habits of subscribers. • Analyse competitors’ deals and structures to ensure a strong market position.• Optimise schedules across all active cities to drive profitability.• Work cross functionally with Production, Editorial, and Research to produce promotions that exceed revenue targets.

• Personally responsible for account management of over 25 high profile individuals (members of Coutts bank concierge). • Taking extensive UK and international travel bookings including flights, hotels, visas and private charters.• Arranging restaurant bookings, making appointments, guest-list entry to exclusive venues and tickets to VIP social, sporting and red carpet events.• Responding to retail requests such as sourcing limited release products, and making gift suggestions where appropriate.• Creating a rapport with members quickly to understand their personal needs and requirements.• Working to targets to maintain profitability for company (using Excel).• Liaising and building relationships with suppliers (including Harrods).• Organising events for my VIP members such as birthday celebrations, gallery openings, weddings and children's parties.• Developing specialist knowledge beneficial to the company, including UK hotel and London restaurant information.• Engaging in regular face-to-face project management meetings with members and suppliers.

• Asked back into a temporary role at Global (formerly GCap Media) following career break. • Built strong relationships with clients through understanding their needs and delivering responses that exceeded demands.• Managed multiple projects across a number of radio stations and programme schedules.• Took and responded to briefs from agencies, ensuring all client requirements were met.

• Provided excellent customer service for all guests of the Winery.• Managed a team of 6 waiting staff.• Successfully organised and co-ordinated two weddings at the Winery for over 100 guests.

• Planned, negotiated and implemented radio airtime campaigns for a number of large media agencies.• Worked to tight internal scheduling and revenue deadlines.• Led presentations both internally and externally on various subjects including market updates and sales pitches.• Organised and trained new members of the team.• Established and maintained strong relations with other departments across the company including programming, scheduling, finance, marketing and other agency teams.• Worked to targets and negotiated with clients to maximise spend with GCap.