• Provide project management support to assist with organizational change or performance improvement.• Perform project management duties including team organization, time management, providing status reports, work plans, and presenting to stakeholders.• Design and implement training initiatives applying adult learning principals.• Work closely with cross functional teams to ensure requirements and design are completely understood. • Coach co-workers and leaders on skill development opportunities based on identified talents.• Monitor employee learning progress and coordinate refresher training.

Earned progressive leadership roles in talent development and community and client relations based on my passion for employee growth and creating meaningful experiences. Consistently deliver strong results in an intensely competitive industry.

• Design and implement an employee recruitment, on-boarding and engagement program.• Conducted training needs analyses to determine specific training needs for department staff and evaluated effectiveness.• Created and implemented a recruitment and applicant screening process. Attributed to raising the quality of caregivers hired.• Created and delivered a new employee on-boarding program. (Hired an average of 150 employees per year) • Established ongoing caregiver skill development programs. Group and one-on-one settings.• Responsible for identifying and establishing an employee engagement program.• Led a team to maintain 300 + employee files.

• Identified caregiver skill sets and attributes to appropriately match to client needs.• Coordinated daily schedules between 125 clients and 250 caregivers.• Responded to client and employee requests in a timely manner.• Resolved problems with clients and caregivers through effective issue resolution skills• Documented employee work history

• Developed, sold and retained local and national accounts and consistently exceeded revenue goals.• Hired, trained and managed a new business focus team that exceeded all quarterly goals.

• Prepared and implemented comprehensive Business Development activities for assigned sales territory.• Established and maintained positive business relationships with current customers and new prospects.• Exceeded revenue objects both years.

• Responsible for acquiring new business through cold calls and canvasing.• Exceeded revenue objectives both years.

• Called on grocery supply warehouses and product end-users spanning across a five-state territory.