Liz Simons Email & Phone Number

Salt Lake City, UT, US

Salt Lake City, UT, US

Salt Lake City, UT, US

• Responsible for defining the Screen Protection roadmap and financial targets as well as managing the product life cycles and all launches of the screen protection category.
• Identifies and defines the product strategy and roadmap using Stage gate process
• Directs and manages product lifecycles from beginning to end of life.
• Identifies key competitor and consumer trends.
• Interfaces and builds strategies with Sales Management throughout all phases of product life cycle to ensure quality product introductions and achieving financial targets for the category.
• Identifies opportunities for product innovation and product enhancements.

Salt Lake City, UT, US

South Jordan, Utah, US

• Responsible for managing multiple material product lines for a successful and profitable Adhesive Vinyl line as well as the Cuttlebug machine and accessories line.
• Develop new and innovative consumable product business cases, PRD’s, manage development timelines as well as track statuses using a shared Excel spreadsheet linked to several organizations around the world.
• Responsible for ensuring all material product development elements come together in a timely manner to successfully launch on time in coordination with artists, QA, retail marketing, and sales.
• Worked on the adhesive vinyl category and was able to successfully launch multiple lines/400+ SKUs over a 1 year period.
• Managed timelines and product roadmaps from ideation to sourcing to production to warehouse.
• Managed new product development projects including key deliverables: PRD, roadmap, sourcing, pricing, sample testing, etc.

• Responsible for managing brand new product lines for several different products in several different fields.
• Work with company partners and factories to ensure timely release of product lines.
• Research and look for new products that could be bought and improved upon and then finally sold.
• Prepare for and help design tradeshow booths for various shows around the country.
• Troubleshoot and resolve issues to find resolutions as quickly as possible.
• Respond to emails throughout the day as well as field phone calls and last minute conference calls.

Provo, UT, US

• Responsible for managing product lines in Target, Hobby Lobby, and other major accounts for Home Décor, Paper Crafting, and Beads.
• Manage calendar and due dates for upcoming and current programs for each department and ensure that all product is set up correctly with each customer’s parameters.
• Work with factories to develop new products as well as negotiate costing.
• Create and manage detailed Excel spreadsheets reflecting sales and orders for each managed account.
• Manage inventory levels and forecasting as well as identify gaps where product could be added to increase value of account and increase year over year value.
• Manage 3 other account managers as well as training them on their accounts.

• Responsible for testing software updates and look for defects or changes that could be made to improve the product application.
• Provide test scripts showing detailed steps in a timely and efficient manner.
• Working with programmers to improve overall product quality.
• Developing software quality test plans and test cases using Microsoft Excel.
• Tracking defects through Mantis bug tracking system.
• Providing feedback to management and development team regarding product quality.

• Responsible for testing software updates and look for defects or changes that could be made to improve the product within SOX compliance on various web-based clients.
• Completion of tests within a timely and efficient manner.
• Provide test scripts showing detailed steps and screen shots using Microsoft Word.
• Use SQL tables to verify and/or lookup information for each test/client.
• New client testing and configurations in MCP3 environment.

San Jose, CA, US

• Responsible for handling and addressing customer’s escalated issues relating to several different areas on the site.
• Using Outlook and Excel to track all escalations.
• Handling emails and phone escalations directly from executives regarding specific issues needing to be resolved in an accurate and timely manner.
• Troubleshooting problems and bugs, resolving issues, and recording escalations effectively so that it is resolved on all levels within the company.
• Previous positions within eBay in the Motors group handling dealer requests and troubleshooting problems on the site.

Chevy Chase, MD, US

• Responsible for servicing inbound and outbound service/sales calls for policyholders.
• State certification training and licensing for insurance.
• Processing requests and informing customers of possible changes in their premium, explain underwriting requests, billing information, and writing auto policies.

San Jose, CA, US

• Responsible for answering emails concerning Trust & Safety policies.
• Answering emails and using effective and efficient communication to help members understand the purpose of the Trust and Safety Charter
• Taking proper disciplinary action when needed against members.

Generals / Music

Diploma, Regular/General High School/Secondary Diploma Program