HiOperator is the world’s most scalable Support as a Service offering. Our proprietary tech fully integrated around your customer facing platforms and enables our 100% US-Based team of agents to work with laser precision and faster than a traditional CS agent.Train us once and we develop everything for you: We build customized integrations for simple and complex workflows quickly and we enable your team to focus on high value customer centric activities, so you can focus on scale.We stand by what we do: Our pay-per-ticket resolution model allows companies to adjust cost dynamically according to the ticket volume, and our contracts are month-to-month because of our confidence in being able to exceed your expectations quickly.

• Handled traffic operations for European Lead, Zinc, Tin and Nickel physical books. • Worked with internal and external parties to ensure the execution of the full life cycle of a physical deal including global logistics, hedging, profit and loss issuance, pricing orders, credit exposures and risk mitigation.

• Developed 4D printing for multiple material and continuous gradient applications.• Led research demos and brainstorm sessions with senior industry executives. • Mentored 3 undergrads and co-authored 5 peer-reviewed publications