Liz Williams Email & Phone Number

England, United Kingdom

interim Head of Sevice Enablement in Infrastructure & Operations in IAG Tech

Harlow, Essex, United Kingdom

• Part of IT Leadership team going through major transformation
• Managing, mentoring & coaching direct reports
• Accountability, management & optimization of IT budgets including a multi-million pound program to refresh core IT infrastructure, upgrade operating systems & end user applications (Total budget: > £20m including capex.
• Leadership of budget planning for IT function (detailed annual operating planning for next year plus high level 5 year planning of key IT investments)
• Responsible for the supplier management of all IT suppliers (strategic, tactical & commodity)
• Accountable for all IT Asset Management of core IT assets

Harlow, Essex, United Kingdom

• Built trusted relationships with business colleagues at all levels of the organization, including Business Unit Directors and Functional Leaders
• Developed business cases and high level requirements for new IT work and created fully costed solutions, with solution architects, to support business colleagues in gaining appropriate funding to deliver these.
• Created prioritisation model for new demand for the IT function to support best return on investment where demand exceeded supply; this included a briefing to the CEO and his strategic leadership team
• Lead communications to business colleagues during critical or major incidents that impacted business operations
• 5 months in 2018 as interim Head of Service Relationship Management role while vacancy was filled: responsible for all the Account & Service Managers and the IT service desk
• 6 months in 2015 as interim Head of IT Engagement, Execution & Governance managing a team of project managers, business analysts, and a quality manager.

I took this role on returning to Raytheon following maternity leave. My first assignment was to support the business in a major initiative on business transformation and I was assigned to 3 key cross functional projects.This role also had a broad remit within the business management and governance function of IT. I was project assurance for IT projects..

I managed a small team of Business Intelligence Applications Specialists, developed the roadmap for Business Intelligence and managed the successful delivery of a number of significant BI projects. I delegated for the Solution Delivery Manager a number of times; giving me the opportunity to manage a multi-disciplined team of application developers.

I project managed BI projects including the delivery of over 60 reports to the Supply Chain Function, a Ready Reckoner for the Defence Business sponsored by the Managing Director for Defence, and a suite of timesheet reports that greatly improved the ability of IT & Project managers to track employee workload and project labour costs.This role was.

As a Business Intelligence specialist I was part of the team that rolled out Business Intelligence to the Raytheon organisation. I was responsible for creating requirement specifications for new reports that gave the business vital management information. I worked with SQL developers to retrieve data, developing and testing reports, deploying solutions to.