I create online trainings, I.T. News Posts, FAQ sheets and technical step-by-step guides for our staff members so that they can use our vast Computer Software network to their advantage in the field. I record and edit training videos that contain complex visual features (such as animation, graphics, and other methods) to focus a user's attention on key details of the screen. I answer complex questions on both our inventory and accounting software and serve as strong team member in crafting curriculum to be used by our nation-wide training team. With a background in both I.T. management, Operations, Communications, Speech Writing, and Marketing, I am a multi-faceted team member that can quickly solve problems that are effecting a companies productivity. One key training session and reduce the workload of many by reducing the mistakes of a particular team. Education is the key to a company's success and profitability. Invest in your Training department by hiring folks like me who have degrees in multiple subject areas and often also have graduate degrees or certificates in Education and Psychology. Knowing how the brain works - leads to crafting engaging, creative and memorable training experiences for your team members.

Expert on Unemployment Claim Filing, Special Claims, Appeals, and coordinating audits with employers.

Surveyed homes and measured them for Calfire Fire Insurance.

Created custom Microsoft Access Databases for several non-profit business to track volunteer data and improve recruitment. Trained staff on data entry and report running. Updated coding to speed up report running and empower executive in decision-making.

Developed internship sites by courting professional contacts.Managed rapid expansion of internship placement program.Ensured audit-passing compliance with DOE and FSA regulations.Sold doctors, lawyers, and lead CEOs and prison wardens, to create binding internship placement contract.

Go-to data problem solver for the merging of data between over 60 School Districts, in order to provide hard evidence to Districts for the payment of multi-million dollar invoices. Hired and managed a large office of data entry and auditing personnel. Program management of payroll, invoicing, and accounting processesCreated all Nationwide data entry and collection processes for student data.Reported assessment statistics and results to numerous Districts and State agencies meeting Federal and various State standards and deadlines.Mined the database for mailing lists for our marketing teams.Utilized customer data to create invoices that were 100% accurate. Created user-friendly trainings (on-line and in person) complete with manuals on our software system. Project Management of software improvements. Presented achievement results to urban superintendents and school principals to achieve renewal of program contract.