Liza Mcdaniel Email & Phone Number

Harrisonburg, Virginia, United States

Raleigh, North Carolina, United States

• Enter and process all customer requests and orders ensuring accurate and efficient service
• Determine customer needs and provide product information, mockups of products, and cost of services to customer
• Facilitate product and design meetings with walk-in customers to generate sales
• Collaborate with production team on design elements and deadlines
• Assisted in sorting, packing, and shipping orders

Burlington, North Carolina, United States

• Worked in fast-paced environment that minimized guest wait time while maintaining guest service and accuracy
• Problem solved and worked with customers to deescalate any negative situations
• Engaged with guests in a genuine way and used body language to decide whether a guest needed assistance
• Trained 2 new employees per month

Charlotte, North Carolina, United States

• Provided guests with instruction on equipment and any necessary briefings
• Answered questions and troubleshot guest needs
• Performed safety inspections on activities and equipment daily
• Developed connections with local children and facilitated childcare

Linville, North Carolina, United States

• Communicated with kitchen and other staff to ensure fine dining customer service for all guests
• Prioritized and executed strong time management
• Upsold drink, dinner/lunch, or dessert specials to increase average check

Blowing Rock, North Carolina, United States

• Provided personalized boot fitting, binding setting, and support for all abilities
• Ensured customer needs were met and service was quick and efficient
• Trained 3-5 new employees per month

Linville, North Carolina, United States

• Communicated and engaged with members, both over the phone and in person
• Counted all money and deposited member checks
• Booked reservations and ensured that no stays overlapped