Liza Dunham

Liza Dunham Email and Phone Number

Board Member @ Measured
Los Angeles, CA, US
About Liza Dunham

Strong execution skills allowing customers to unlock value from their cloud-based solutions. Start-up, growth, all hands on deck, create your own role, and "get 'er done" personality. - Act as PMO / COE for new projects, acquisitions, product launches, migrations and major transformation initiatives both business and technology related.- Challenge and test process assumptions at every step using real data to stay aligned with Master Plan.- Evaluate and test tools for sales / customer success enablement.- Lead process optimization initiatives to drive revenue growth.- Evolve the mindset to consider Customer Success / Service a revenue generating entity.- Develop resource coverage models, enablement plans, process designs and integration plans based upon due diligence conducted with key stakeholders (sales, training, revenue operations, support and renewals).- 2X Ironman and formerly sponsored athlete- MBA Info TechnologySpecialties: Sustainability, Blue Economy, ASL, American Sign Language, Start-ups, Sales / Revenue Operations, M&A, PMO / COE, salesforce.com, software as a service, SAAS, CRM, Sales, Marketing, Call Center, Business Value, Trusted Advisor, Problem Solving, Project Management, Risk Mitigation, Adoption and Optimization.

Liza Dunham's Current Company Details
Measured

Measured

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Board Member
Los Angeles, CA, US
Liza Dunham Work Experience Details
  • Measured
    Board Member
    Measured
    Los Angeles, Ca, Us
  • Altasea At The Port Of Los Angeles
    Volunteer
    Altasea At The Port Of Los Angeles Jan 2023 - Present
    San Pedro, California, Us
  • Devl, Llc
    Co-Founder / Investor
    Devl, Llc Jan 2015 - Present
    Co-founder / Investor in technology, self-storage and multi-family projects / developments.
  • Measured
    Board Member
    Measured Dec 2017 - Present
    Austin, Texas, Us
  • Nextgen Venture Partners
    Member
    Nextgen Venture Partners Jun 2017 - Present
    San Francisco, California, Us
  • Ziprecruiter
    Crm / Business Systems, Vp
    Ziprecruiter Oct 2015 - Oct 2020
    Us
    • IPO’d 2021. Key member growth management team hired to transform business operations.• Analyzed sales / ops data to predict areas of weakness and identify growth opportunities. • Converted Strategic Plan Objectives into actionable workflows, projects and tasks. • Prioritized requests / requirements against the Strategic Plan and revenue objectives.• Delivered Key Performance Indicators such as Sales Revenue, Retention and Reactivation Rates, and Time to Value for technology investments. • Managed team of developers and analysts to build the internal platform for the Call Center, Inbound / Outbound Sales Channels, Revenue Operations, Lead Generation/Scoring/Routing, Pre-sales, Retention and Customer Success.• Integrated salesforce.ecom, telephony, and other ancillary apps to ensure the internal platform was scalable, flexible and efficient.
  • Convertro / Aol
    Customer Success, Vp
    Convertro / Aol May 2013 - Sep 2015
    • Sold for $101M. Key player growth management team hired to restructure company for sale. • Transformed revenue structure from professional services / % of media spend to software as a service subscription model. • Managed all post sales resources from Account Management, Technical Support, Analytics, Renewal Management and CVO University.• Integrated salesforce.ecom and ancillary apps to ensure the internal platform was scalable, renewable and efficient.
  • Salesforce.Com
    Customer Success, Principal
    Salesforce.Com Feb 2006 - Apr 2013
    San Francisco, California, Us
    • Member of first Customer Success Manager (CSM) Team hired by Salesforce.com focused on managing and securing the renewal revenue pipeline.• Developed trusted advisor relationship to C-Suite for Strategic Enterprise Customers.• Developed and tested coverage models, enablement plans and process design to handle high surges in sales.• Analyzed programs against retention rates and growth such as new customer onboarding, red account process, executive outreach, customer advisory board and early warning renewal assessments.• Provided functional analysis to quickly interpret business priorities and objectives and how best to maximize ROI.• Successfully achieved 100% renewal metrics quarter /quarter
  • Various
    Customer Relationship Management (Crm) Consultant
    Various Jan 2000 - Jan 2006
    - Business process analyst assigned to client projects- SAP implementation manager- Program Management Office (PMO) / Center of Excellence (COE) Team Member

Liza Dunham Skills

Saas Salesforce.com Crm Cloud Computing Program Management Management Leadership Start Ups Integration Business Process Strategy It Strategy Paas Customer Engagement Customer Satisfaction Value Creation Force.com Trust Management Trust Services

Liza Dunham Education Details

  • El Camino College
    El Camino College
    American Sign Language (Asl)
  • American University - Kogod School Of Business
    American University - Kogod School Of Business
    Global Information Technology
  • George Mason University
    George Mason University
    Economics

Frequently Asked Questions about Liza Dunham

What company does Liza Dunham work for?

Liza Dunham works for Measured

What is Liza Dunham's role at the current company?

Liza Dunham's current role is Board Member.

What is Liza Dunham's email address?

Liza Dunham's email address is li****@****aol.com

What is Liza Dunham's direct phone number?

Liza Dunham's direct phone number is +120274*****

What schools did Liza Dunham attend?

Liza Dunham attended El Camino College, American University - Kogod School Of Business, George Mason University.

What skills is Liza Dunham known for?

Liza Dunham has skills like Saas, Salesforce.com, Crm, Cloud Computing, Program Management, Management, Leadership, Start Ups, Integration, Business Process, Strategy, It Strategy.

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