Liza Warmuth Email & Phone Number

Ocala, Florida, United States

Responsible for the management, planning, organization, and implementation of Fleet Management goals and objectives; coordinates and integrates assigned activities toward the achievement of established goals and objectives of the City's strategic plan● Administers the management, implementation, and control of current Fleet Management budgets which includes funds for the replacement of automobiles, light and heavy equipment, trucks, and fire apparatus; ensures all functions and programs within the division operate and perform within established budgetary parameters, to include monitoring expenditures and ensuring sound fiscal control● Institutes, attends, participates, and/or leads a variety of management, executive, fleet forum andadministrative departmental meetings to keep up with trends in Fleet and Fuel services management issues, Federal, State, and local changes, and funding concerns. Present budget items to the City Council as needed● Selects, supervises, trains, and evaluates Fleet Services personnel either directly or through subordinatesupervisors. Partners with Human Resources on employee relations issues; recommends, administers andcounsels disciplinary actions● Plans, directs, organizes, and evaluates the work of the Fleet Management Department including establishing and maintaining productivity standards and quality control on repair work and preventive maintenance programs● Oversees the development and maintenance of automated fleet management and fuel systems, whichprovides data regarding usage, cumulative costs, maintenance, and repair of fleet vehicles. Also, allocates fuel to City fueling sites● Develops and implements long-range maintenance plans and service level agreements● Provides guidance and oversight for developing, implementing, and monitoring vendor contracts● Procures, manages, and assists in the preparation of specifications for the purchasing, or replacing, of City vehicles and light/heavy equipment to all departments

Ocala, Florida, United States

Started with the City of Ocala as a Service Writer, within 3 years was then promoted to Division Head● Initiates requests for vehicle repairs, generates and inputs repair orders. Dispatch workorders to technicians● Monitors all vehicle equipment repair orders for accuracy and supplies regular reports to management● Verifies amounts and account numbers on various documents such as procurement and travel cardstatements, invoices, etc.● Responsible for reviewing and processing invoices, payment requests, purchase orders, etc. for accuracy,completeness and conformance with established criteria● Researches various records and performs detailed audits of transactions in order to correct errors andreconcile accounts through the use of computer and/or manual record keeping● Updates preventative maintenance schedules and collates and sends Fleet's Preventive Maintenance Weekly Report to all departments● Maintains fleet of loaner vehicles; coordinates reservations and arrangements for loaner vehicles during vehicle repairs or travel● Issues new and replacement Pro-keys. Resolves any issues with Pro-keys in Fuelmaster system● Contacts and dispatches outside service providers for road calls, repairs, or towing● Organizes, receives, and prepares vehicles for auction● Responsible for Fleet spare keys to all City owned vehicles

Ocala, Florida

Greet customers, obtain customer information, customer service and satisfaction issues● Project managed beginning of work order per customer stated issue through customer satisfactorycompletion● Maintain contact and file supplements with insurance company regarding claims● Supervised and distributed work to 15-17 employees, under guidance of general manager● Accounts payable and receivable, to include part's ordering and returns and employee payroll● Prepare weekly and monthly reports

Ocala, Florida

Prepared estimates for vehicle repairs (mechanical and collision) while duly communicating with insurance companies regarding customer vehicle claims including supplemental repairs● Distribute work to employees, while oversee management of 5 employees● Payroll● Order all parts necessary to complete repairs● Company ended up merging

Gainesville, Florida, United States

Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules● Supervised up to 40 employees● Accounts payable, receivable and payroll (salary hourly and commission based employees)● Parts ordering, receiving and returns in addition to stocked items● Input received parts on customer repair order● Verifies warranty and service contract coverage by examining records; explaining provisions and exclusions● All aspects of automotive sales, repair (mechanical & collision) and rental including tag & title processing● Submitted customer applications to finance companies● Completed sales contracts with customers including optional service protection programs offered● Develops estimates● Prepares repair orders (RO)● Maintains customer rapport by explaining estimates, expected return of vehicle, and arrangingtowing/temporary transportation; While maintaining open lines of communication with customer● Maintains automotive records by recording problems and corrective actions planned

Bachelor Of Science - Bs, Public Health

Activities and Societies: Student Association of Public Health

Associate Of Arts - Aa