Liz Bachan Email & Phone Number

Bridge the gap between business and IT ensuring common understanding and alignment. Responsible for all error and audit reports for assigned applications which could include complex trouble shooting. Responsible for tier one support of assigned applications through a shared HR support service email box. Responsible for HR Support ticketing system where tickets are submitted for vendor issues. Partners with business stakeholders to respond to ad-hoc and compliance reporting needs. Occasional administration and application configuration of the HR, Payroll, Time and Attendance and ATS, working closely with Technical and Business Teams for both Canada and the U.S. Partners with business stakeholders to respond to ad-hoc and compliance reporting needs.

Aventura, Fl

Technical guidance and direction to restaurant staff on the operation and maintenance of the human resources data systems. (UltiPro and Jobvite).Collaborate with functional and technical staff to coordinate application of upgrade or fix for all platforms (e.g. UltiPro and Jobvite).Prepare, maintain, and update employee data for the HR information system, including hiring, terminating, transferring employees, enacting job changes, and updating pay rates (both individually and as an upload).Collaborate with functional experts to ensure all systems and processes are communicating properly to and from the HRIS platform.Work closely with the HR team to administer and support all HR system technologies and enhancements that improve HR operational efficiency and effectiveness.Assists with projects such as data and workflow management to support ad-hoc HR projects.Monitor the HRIS and recruiting mailboxes and respond to inquiries from employees and restaurant staff.Maintain system Security roles and groups to ensure users are assigned proper security roles. Create/disable users as requested in a timely manner.Responsible for data integrity in the system by running queries and analyzing data.Troubleshoot and resolve reported issues to ensure timely resolution.Develops, produces, and analyzes reports generated on a regular and ad-hoc basis from the ATS and HRIS system.Audit the hiring process with respect to interfaces that run between the ATS and HRIS platforms.Partner with recruiting to acts as the web editor for career pages to maintain social media websites for search engine optimization with up-to-date information.

Implement compensation & benefit integrations for Launch & Post-Live customers

Main responsibility included working alongside CEO & PresidentManaged Call Center Operations - Oversaw 150 Employees Productivity Weekly Payroll, Time Keeping, Scheduling, Recruiting (Sourced Talent

Managed/Coordinated the Activities of Contractors Engaged in Maintaining, Servicing & Installing Commercial HVAC equipment & AccessoriesResponsible for Safety, Labor Productivity and Efficiency, Inventory Management, Customer Satisfaction, Employee Retention and On-Time Arrival.Interpret specifications, blueprints and job orders and assign duties.Study production schedules and estimate labor requirements for completion of job assignments.Prepare estimates and proposals.Establish and adjust work procedures to meet production schedules.

Processed Weekly Payroll, for 300 (+) EmployeesHuman Resource management between Employees and Corporate OfficeMaintained Personnel Files in-store while remaining compliant with Corporate Regulations & State LawsAdministrative Support to Store Manager & To Other Department leads Facilitated Orientation for Territory New Hires on History, Benefits, and Responsibilities and Companywide Onboarding Process

Manage Weekly Payroll, for 300 (+) EmployeesProvided Time Keeping Support for all 300 (+) EmployeesCreated, Maintained Weekly Scheduling (of 100+ Employees)Balancing of All Funds for Operations of StoreManaged front end operations with team membersResponded to cliental/vendors product & services inquiries

Work with contractors, vendors and record findings of repairs while establishing coverage based on policy coverageEngage with clients ensuring interpretation of all dealings in regards to approved/declined policy claims Handle escalated issues with contractors, vendors or clients Train all new hires of department procedures, standards