Optimised Learning specialises in professional eLearning services tailored to specific business needs. Our creative team design interactive eLearning courses to reduce or eliminate the dependency of time consuming and expensive live training that is difficult to schedule. We can improve employee performance with our interactive eLearning experience and our concept enables trainees to take courses at their own leisure wherever they are, making their education more convenient, faster and more effective.

A dedicated small team of web designers and developers based in Derby, we offer affordable website design, SEO and web services at low cost, tailored and specific to small or start up businesses with a limited budget and online marketing knowledge. Leading client strategy, liaison, coaching and web site development, fully appreciate what is and isn't successful and current in marketing strategies and web site design. As a company we pride ourselves on speedy delivery and our outstanding customer service.

Managing the finance, HR and day to day activities of the business from an administritive perspective. Working closely with the Managing Director on strategy and direction of the business.

Work on research projects involving new initiatives, customer satisfaction, and the impact of new legislation. Organising and attending meetings with groups of tenants, staff and other stakeholders for the purpose of obtaining feedback on customer satisfaction and experiences. Writing and presenting reports on findings of research.Review existing policies and procedures and develop new ones. Including project work, consultation exercises, legislation and researching good practice.Reviewed and prepared various publications for residents and colleagues, including newsletters, handbooks, leaflets, website and intranet articles. Managed and developed the content and structure of the intranet and internet websites.Analyse statistical informational such as lettings data, demand analysis, arrears performance and prepared reports from the analysis that demonstrate outcomes, trends and make recommendations for the future. Prepared and submitted board level data around Key Performance Indicators, Quality Indicators, Benchmarking data and Regulatory Returns.

Preparation of reports/policies and consultations including the extraction of information from various sources such as the internet, manuals, publications, databases and surveys.Processing the CORE returns for the Group including a full monthly audit and reconciliation process for all new tenancies created. Liaising with external agencies such as the CORE office and organisations such as printers on a regular basis to resolve queries and negotiate work/projects.Managing the translations request process including liaison with customers over preferred format, translation agencies for order fulfilment and maintaining accurate records for management reporting.

Provide Tier I/II level technical support with an emphasis on customer service for PC, MAC, Linux, Unix, networking, enterprise applications and printer problems. Central point of contact for peripherals and office system technologies such as e-mail clients, broadband access, remote access methods, software based firewalls, and virus scanning software.Procurement of software and hardware materials to provide clients ease of working.Train clients on Microsoft and Lotus software products.

Conference Centre management, supporting the Centre Director covering all aspects from finance, bookings, sales, marketing and general administration.

Secretarial support services to the Midlands Project Engineers. All administration functions, scheduling and management of a team of secretaries.

Managed the Sales Ledger for the company, working as an integrated part of the Finance team and with the Directors of the company.