Lizbeth Haro Email & Phone Number

Provo, Ut, Us

Salt Lake City, Utah, Us

- Provide thorough support and problem resolution for the end-user.- Worked with users having problems with their Canvas application.- Researched issues on various computer systems and mobile devices to resolve complaints, answer inquiries and outline solutions.- Manual Testing to search for bugs and defects that allow us to replicate the same issues and to make sure we can escalate these issues into the right department.- Software that I used: Canvas, Bridge, Salesforce, Jira, Mac OS, Windows, Android, iOS.

- Dedicated, caring and responsible education professional deeply committed to supporting teachers and students within special education as well as inclusive classrooms.- Patient, upbeat and creative in tailoring instruction to meet individual student needs and learning styles.Independent classroom aide requiring minimal teacher direction. - Provide customized assistance to children with a variety of special needs and make positive contributions optimizing learner engagement.

Orlando, Fl, Us

- Cross-trained employees at the request of the Human Resources manager to fulfill company needs- Maintained a working knowledge of company needs and immediate concerns to effectively and accurately plan training programs- Coordinated with the Human Resources department to discuss logistics and optimize workplace practices and training techniques- Collaborated with the HR department to implement a more strategic and effective hiring process to screen potential employees that went on to increase employee retention rates by 87% over two years