Translate software requirements into test plans, test cases and test scripts to ensure quality standards are applied for upcoming product releases.Execute test scenarios and document test results for windows, web and mobile applications to verify integration with different ERP systems such as Sage 300, Sage 100, Microsoft Dynamics GP, etc.Managed and monitored defect reports by the use of defect track tool and communicate any bugs and issues to developers to verify resolution.Create… Show more Translate software requirements into test plans, test cases and test scripts to ensure quality standards are applied for upcoming product releases.Execute test scenarios and document test results for windows, web and mobile applications to verify integration with different ERP systems such as Sage 300, Sage 100, Microsoft Dynamics GP, etc.Managed and monitored defect reports by the use of defect track tool and communicate any bugs and issues to developers to verify resolution.Create and update corresponding project documents such as project dashboard and release planning spreadsheet and communicate project test status to management in project meetings.Coordinate testing activities with development and QA team in order to ensure deadlines are met according to project plan. Write internal release notes with detailed information about products’ new features and functionality and distribute them to involved team members.Organize and provide training to delivery team when new product versions are released. Show less

Analyzed information discussed during biennial assessment meetings of Technology Standards.Consolidated data and built biweekly customized Technology Standard’s Status Reports to assist in preparations for Board member meetings.Edited and presented review session documentation to our internal consultant, ensuring the timely completion and communication of the biennial assessment updates to all Board members.Presented the review session information for Board member sign-off and… Show more Analyzed information discussed during biennial assessment meetings of Technology Standards.Consolidated data and built biweekly customized Technology Standard’s Status Reports to assist in preparations for Board member meetings.Edited and presented review session documentation to our internal consultant, ensuring the timely completion and communication of the biennial assessment updates to all Board members.Presented the review session information for Board member sign-off and approval. Show less

Automated the release of test results into the laboratory information system which resulted in time and money savings.Developed new web applications using VB.Net, SQL server and Crystal Reports that improved the quality in patients’ services by allowing easier access to their test results.Built test cases, scenarios and scripts according to the requirements of the developed web applications to verify alignment with expected results.Managed all laboratory software application issues… Show more Automated the release of test results into the laboratory information system which resulted in time and money savings.Developed new web applications using VB.Net, SQL server and Crystal Reports that improved the quality in patients’ services by allowing easier access to their test results.Built test cases, scenarios and scripts according to the requirements of the developed web applications to verify alignment with expected results.Managed all laboratory software application issues and escalations submitted by the helpdesk personnel by reviewing the source code and analyzing the database information to find the root cause of the problem.Designed and developed customized electronic data files for clinical trials which included both local and international customers. Show less

Provided support to customers’ hardware and software inquiries in person, by email or through telephone in a timely manner.Monitored and controlled customer issue call logs and provided customers with corresponding solutions. Maintained SQL databases to ensure all systems operated properly.Installed new software programs and updated versions of existing systems for internal users.