Lizbeth Rivera Email & Phone Number

Chicago, Illinois, United States

Chicago, Il

• Manage emergency situations and provide appropriate safety information to the customer.• Respond to all customers’ questions and request including billing inquiries by assessing the issue, if necessary, negotiating a payment arrangement, determining appropriate budget amount and or guaranteeing customer fully comprehends their bill. • Receive and confirm customer information to process moving orders such as turn on and turn offs. • Coordinate and schedule service appointments.

Elk Grove Village, Il

• Verified and processed payroll for five states.• Worked directly with Human Resources to assure employees’ vacation requests were handled accurately and timely.• Performed maintenance on employees’ profiles.• Followed and implemented Union contracts.• Provided friendly and efficient customer service to employees and assisted with their requests.

Chicago, Il

• Balanced currency, coin, and checks to complete end of day procedures.• Assisted customers with account inquiries.• Opened and closed accounts for customers.• Performed maintenance on customers’ accounts and profiles.• Established and provided ongoing relationships with customers.• Completed administrative duties.