Lizbeth Rivera Email & Phone Number

Chicago, Illinois, United States

Chicago, IL

• Manage emergency situations and provide appropriate safety information to the customer.
• Respond to all customers’ questions and request including billing inquiries by assessing the issue, if necessary, negotiating a payment arrangement, determining appropriate budget amount and or guaranteeing customer.
• Receive and confirm customer information to process moving orders such as turn on and turn offs.
• Coordinate and schedule service appointments.

Elk Grove Village, IL

• Verified and processed payroll for five states.
• Worked directly with Human Resources to assure employees’ vacation requests were handled accurately and timely.
• Performed maintenance on employees’ profiles.
• Followed and implemented Union contracts.
• Provided friendly and efficient customer service to employees and assisted with their requests.

Chicago, IL

• Balanced currency, coin, and checks to complete end of day procedures.
• Assisted customers with account inquiries.
• Opened and closed accounts for customers.
• Performed maintenance on customers’ accounts and profiles.
• Established and provided ongoing relationships with customers.
• Completed administrative duties.