As a former Social Security Specialist at the Social Security Administration (SSA) from June 2023 until recently, I provided professional and customer-friendly services to the public, utilizing my knowledge and skills in healthcare and social security. Being bilingual in English and Spanish allowed me to effectively communicate with diverse populations and address their needs and concerns.Currently, I work at the Advertising Specialty Institute, where I leverage my communication skills and expertise to contribute to the marketing and advertising industry.With a bachelor’s degree in Health Sciences from Eastern University, I gained insights into the healthcare system, policies, practices, and social and ethical issues related to healthcare. Additionally, my associate’s degree in Health Care Studies from Community College of Philadelphia equipped me with practical skills in healthcare administration and management.Proficient in various computer applications such as PCOM, Microsoft Office, Excel, EPIC, Genesys, and Life Image, I efficiently and accurately perform my tasks.I am a dependable and determined worker who seeks growth and expansion in my field. Motivated by the opportunity to help people access and benefit from social security programs and services, I am passionate about learning and improving my skills. I value collaboration and teamwork, supporting my colleagues and organization in achieving our goals and mission.