Liz Drain Email & Phone Number

Springdale

- Assist customers by accurately processing their banking transactions- Provide consistently friendly and professional customer service- Build relationships with customers- Uncover customers’ financial needs and connect them with appropriate product specialists- Continually learn about Arvest product and service offerings in order to better inform customers- Complete opening and closing duties in order to comply with bank security standards- Participate in Teller Task Force group to improve teller effectiveness and experience

Siloam Springs, Arkansas

- Collaborated with team members to plan and execute successful change and improvement projects- Researched, analyzed, and summarized information for faculty members- Learned responsibilities of team members to facilitate employee vacations and transitions- Compiled and analyzed organizational information for required assessments and reporting- Managed resources and volunteers leading up to and during the Global Leadership Summit simulcast at JBU- Coordinated schedules for course planning- Guest spoke and facilitated tests in multiple classes- Revised and edited course development plans and documents- Scheduled, prepared for, and took notes during meetings- Prepared for and provided leadership on an international practicum trip to South Africa

Siloam Springs, Arkansas

- Revised and graded assignments for 50 students- Organized job opportunity and networking information on a bulletin board for students- Researched topics for faculty- Led tutoring sessions with up to 12 students- Handled multi-faceted database for faculty and staff information

Fayetteville, Arkansas Area

- Processed payroll for hourly, salaried, and commission-based employees- Entered new employee information into the organization’s computer system- Organized and filed all payroll information in the computer system- Input and posted employee information for taxes, 401K, and child support- Completed extra projects for the payroll department- Gained experience in working with computer systems such as UltiPro and ADP

Grand Island, Nebraska

- Learned and accomplished up to five projects simultaneously- Managed and entered general patient health information- Reorganized over 1,000 patient information charts to increase efficiency in the work area- Intercepted, informed, and redirected patients and medical personnel with inquiries over the phone- Trained other employees how to intercept calls and operate the switchboard

Grand Island, Nebraska

Handled money, provided friendly customer service, prepared food, and kept a clean working environment.

Master Of Business Administration - Mba, Leadership And Ethics

Bachelor’S Degree, Business Administration

Activities and Societies: Enactus, Professionals in Progress, Jazz/Pep Band, Cathedral Choir

Education record

Activities and Societies: National Honor Society, Youth Leadership Tomorrow, Speech Team, Debate Team, Band, Choir, and Theater