Liz Caldera

Liz Caldera Email and Phone Number

US and APAC Growth Account Manager Team Lead @ Papaya Global
Austin, TX, US
Liz Caldera's Location
Austin, Texas, United States, United States
Liz Caldera's Contact Details
About Liz Caldera

Combining my knowledge of banking and business; I will work with you to find solutions that fit your needs now and in the future. I have optimism and a drive to learn something new. As my clients grow; I grow with them. Having the opportunity to get to know the people in the city that I love, discovering what drives them and guiding them to success is the greatest reward.

Liz Caldera's Current Company Details
Papaya Global

Papaya Global

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US and APAC Growth Account Manager Team Lead
Austin, TX, US
Website:
papayaglobal.com
Employees:
775
Liz Caldera Work Experience Details
  • Papaya Global
    Us And Apac Growth Account Manager Team Lead
    Papaya Global
    Austin, Tx, Us
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  • Papaya Global
    Us Team Lead - Customer Success Manager
    Papaya Global Apr 2023 - Present
    New York, New York, Us
    Papaya offers a total workforce management solution supporting all types of global workers (payroll, EoR, and contractors) in over 140 countries. The automated, cloud-based SaaS platform provides an end-to-end solution, from onboarding to on-going management and cross-border payments.
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  • Cart.Com
    Customer Success Manager
    Cart.Com May 2022 - Jan 2023
    Houston, Tx, Us
    *Create a comprehensive strategic account plan*Communicate clear expectations for our clients and operation teams that serve both group’s goals*Work with our operations team and product support team to identify and resolve issues on behalf of our brands*Connect with our clients and get to know the people behind the brands we serve*Proactively find ways to better serve our clients through other Cart services*Understand client contracts and interact with client management*Be the point person with clients on escalated issues*Collaborate with VRM leaders on ways to make our VRM team better and more efficient*Coordinate new programs with current clients in a timely and cost effective manner*Monitor contract adherence*Review reports and invoicing for accuracy, reasonableness and completeness and flag issues as needed*Prepare invoices, reports and presentations for clients and ops as needed
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  • Ecom Automate
    Sr. Account Manager / Director Of Customer Success And Operations
    Ecom Automate May 2020 - Jun 2022
    *Reports to the CEO and is responsible for leading and growing the Customer Success department.*Owns implementation, customer support, and customer success functions.*Partners with leaders in the company including marketing, development, sales, and Tech to drive company performance.*Serve as day-to-day operations lead including back office roles; QA and Training & Development.*Sr. Project Manager: Manage all projects and internal Teams*Coordinate with all project stakeholders, ensuring deliverables and timelines are met, optimizing processes and more
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  • Standard Beagle Studio
    Sales Executive / Sr. Account Manager
    Standard Beagle Studio Oct 2019 - May 2020
    Austin, Tx, Us
    Standard Beagle is a user experience agency. Our clients tell us they love working with us because we take the frustrating guesswork out of building technology that customers or employees actually want to use. Instead of worrying that the project will cost a lot of money and ultimately not work, our clients know we're going to find out what's important for their customers, using real user insights and proven processes. They also love how we help them get more done. Instead of having overworked employees with a long to-do list, we work with their internal teams to help them achieve more without taking on the added risk and cost of hiring developers.
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  • Validis
    Sales Executive / Sr. Account Manager
    Validis Feb 2019 - Sep 2019
    London, Uk, Gb
    Validis is a young dynamic fintech company with an innovative platform for the SME finance and accounting sector, we are the revolutionary and industry-first financial data transmission software, that’s empowering global financial institutions, accountancy firms and commercial businesses.
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  • 83Bar, The Patient Activation Company
    Sr.Marketing Account Manager / Site Manager/Customer Success Manager
    83Bar, The Patient Activation Company Aug 2018 - Feb 2019
    Austin, Texas, Us
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  • Comerica Bank
    Banking Center Manager - Assistant Vice President
    Comerica Bank Jun 2017 - Aug 2018
    Dallas, Tx, Us
    Responsible for the overall leadership, management and success of a Retail Banking Center by meeting or exceeding sales goals, providing effective leadership, achieving prescribed customer service levels, possessing a thorough knowledge of the Bank's products and services, policies, procedures and operating systems, developing and expanding customer relationships, and executing operational management objectives. Lead and direct sales, service and business development activities to achieve targeted results in the categories of deposits and customer relationship growth, customer retention, revenue, market share and customer/employee commitment and satisfaction. Make proactive calls to high-value customers and non-customers in order to identify potential opportunities for retention and growth of customer relationships. Develop and maintain relationships with assigned internal business partners such as Mortgage, Small Business Banking, Wealth and Institutional Management, Business Banking and Securities; in order to develop lasting customer relationships and refer clients and prospects to each other. Actively coach and model behaviors concerning sales and services. Use all sales tools, including profiling customers' needs through the use of various technologies and sales coaching tools to ensure a consistent and valued customer experience.
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  • Triple Crown
    Corporate Recruiter
    Triple Crown Jun 2015 - Jun 2017
    Austin, Tx, Us
    Corporate RecruiterI specialize in recruiting permanent/direct hire candidates to staff our offices in Austin, Texas; Phoenix, Arizona and San Jose, California. Since 2004, Triple Crown has been the leading provider of hardware, software, big data and analytics consultants for companies in a diverse range of industries. Based in Austin, TX, with offices in Phoenix, AZ and Campbell, CA, Triple Crown has experienced tremendous growth every year since its inception. Clients rely on Triple Crown to find the best-in-class engineering and big data contract professionals for their most challenging assignments. Our consultants think of Triple Crown first when they want a new assignment that they know will be challenging, exciting and the best fit for further developing their expertise.What our clients can expect: - We streamline the process of delivering the right talent faster than our competition. - We take the time to fully understand your needs, what you want and when you want it. - Trust us to solve your problem the same day we hear about it. - Our approach is unique, assertive and solution-driven. What our candidates can expect: - As highly skilled technical talent, you can focus on your ability and not the hiring process. - We will thoroughly understand your background, talent, motivation, goals and expectations. - We will focus our core competence on delivering you an exciting contract. - You arrive, showcase your talents, expand your technical skills and be ready for the next assignment, with an even stronger skill set. What our staff can expect: - We expect our staff to work hard and reap the rewards of your efforts. - We set attainable expectations, and train our staff how to meet and exceed those expectations. - We constantly evaluate our staff’s progress to ensure success and growth. - This commitment to our staff translates to our commitment to our candidates and clients, and it is ever-present in our communication and actions.
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  • Keystaff
    Recruiting Consultant
    Keystaff Jun 2014 - May 2015
    Austin, Texas, Us
    - Enrich the lives of both my clients and job seekers by finding the most qualified candidates for every position. - Generate new leads by cold calling local businesses, internet research, and social organizations. - Use the best tools in the industry to recruit very qualified candidates for my clients. - Assist companies of all varieties with job candidates for permanent and temporary positions. - Build lasting relationships with my clients and job seekers. - Run background checks, give drug tests, phone screen and interview candidates for open positions. - Provide mediation between KeyStaff employees and clients.KeyStaff is a full-service professional staffing agency that places candidates in temporary, temp to hire and direct hire positions for companies employing people in all types of industries. Our mission is to enrich our clients and candidates by placing the right candidates in the right job.KeyStaff believes in focusing on customer service and maintaining strong relationships between both our clients and candidates. What separates KeyStaff from the rest is our 24 hours a day, 7 days a week availability at all branches and in every major market. With our dedicated sales and recruiting staff, we are fully committed to focusing on the needs of our partnering organizations and take pride in presenting quality candidates who are a perfect match. To learn more about KeyStaff and see a complete list of our locations, visit our website at www.keystaffinc.com.
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  • J.P. Morgan Chase
    Assistant Branch Manager - Asst Vice President
    J.P. Morgan Chase Nov 2003 - Apr 2014
    New York, Ny, Us
    Operations - SalesAs an Assistant Branch Manager (ABM), I work hand-in hand with the Branch Manager (BM) to oversee the general management of the branch. I am responsible for operations, as referrals and general sales.I also work directly with Personal Bankers (PB). Operations responsibilities include ensuring satisfactory audit ratings, managing critical operational metrics to minimize risks and losses, maintaining high standards for security and account opening activities, ensuring the entire branch staff is trained and follows policies and procedures, and operating within the guidelines of Chase's Code of Conduct. I directly supervise and coaches Tellers/Lead Tellers to accurately handle paying and receiving transactions and to provide great customer service. To ensure that we are meeting the needs of the customers, I also schedule the Teller and Banker staff based on customer traffic and branch hours and assist with Teller transactions during peak volume periods. Additionally,I coach the Tellers to make safe and simple referrals to bankers. I also assist with account opening/customer interactions during peak periods. I work with the BM to improve branch performance, including Branch Profit & Loss, Service Scores, Sales Campaign Results, Product Value Credits (PVCs), and Sales Production/Volume. l work with the BM to regularly communicate branch performance and priorities with the branch team. I do support the BM in hiring and staffing for all branch roles.I Additionally, oversee the entire branch staff to back up the Branch Manager or in the absence of the BM.
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Liz Caldera Skills

Management Customer Service Sales Leadership Temporary Placement Credit Coaching Team Building Microsoft Office Recruiting Account Management Loans Banking Branch Banking Finance Sales Management Strategic Planning Risk Management Policy Human Resources Technical Recruiting Interviewing Volunteering Life And Health Insurance Licenses Software As A Service Customer Relationship Management Customer Success National Account Management Saas Sales Onboarding Business To Business

Liz Caldera Education Details

  • Texas A&M University-Corpus Christi
    Texas A&M University-Corpus Christi

Frequently Asked Questions about Liz Caldera

What company does Liz Caldera work for?

Liz Caldera works for Papaya Global

What is Liz Caldera's role at the current company?

Liz Caldera's current role is US and APAC Growth Account Manager Team Lead.

What is Liz Caldera's email address?

Liz Caldera's email address is el****@****gle.com

What is Liz Caldera's direct phone number?

Liz Caldera's direct phone number is +151232*****

What schools did Liz Caldera attend?

Liz Caldera attended Texas A&m University-Corpus Christi.

What are some of Liz Caldera's interests?

Liz Caldera has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.

What skills is Liz Caldera known for?

Liz Caldera has skills like Management, Customer Service, Sales, Leadership, Temporary Placement, Credit, Coaching, Team Building, Microsoft Office, Recruiting, Account Management, Loans.

Who are Liz Caldera's colleagues?

Liz Caldera's colleagues are Johny Smith, Paul Zhang, Ishika -, Irina Baizan, Agustin Fernandez, Richard A., Laurie Lévy Halperin.

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