Liz Chalker Email & Phone Number

Maitland, Florida, United States

Orlando, Florida Area

Directs the daily administrative and operational aspects of WBD. Manages HR functions, processes, benefits administration, paid time off accruals, employee contracts and Bamboo HR software. Manages company and employee events. Manages content of the company benefits website, communications with employees and benefit carriers. Pre-screens and interviews candidates as needed, works with hiring managers to find appropriate employees. Produces payroll file for accounting. Maintains benefits census and manages new hire onboarding, open enrollment, changes to benefits, quotes and sold proposals.Ensures that all members of organization meet their deadline obligations to the CEO and seeks to improve efficiency and internal communication.Utilizes strong attention to detail and communication skills (verbal and written), to efficiently manage information and delegate important tasks to employees. Monitors budgets for events, equipment and supplies; purchases, operational reports, and provides sales and marketing support. Manages centralized purchasing, expense and travel policies, expense reimbursements, invoices and credit card reconciliation.Manages and coordinates administrative support services; facilities, security, mail distribution, record management, and other office support services.Reviews current processes and recommends procedural or policy changes to improve operations.Assists with facilities planning, maintenance and custodial operations, oversees internal or external service contracts.Heads up research and other projects as needed for the CEO and Executive Leadership Team.

Orlando, Florida Area

Coordinates CEO's time, resources and schedule prioritization. Ensures that all members of organization meet their deadline obligations to the CEO and seeks to improve efficiency and internal communication.

Orlando, Fl

•Assisted and supported President and CEO•Assisted and supported Director of Underwriting & Policy Services and Director of Risk Management•Managed vendors and supervised office support operations; facilitated meetings•Supervised department admin assistant•Supervised office communications•Developed and maintained website content and public information•Managed social media posts•Managed production and distribution of marketing, risk management, and educational materials; copywriting, editing•Annual Report preparation•Wrote, edited and deployed mass email communications and surveys to policyholders and agencies•Planned and coordinated annual agent appreciation events and regional marketing events(Examples: The Wynn Las Vegas, The Greenbrier, The Old Edwards Inn, and The Ritz-Carlton Grande Lakes, Streamsong Resort)•Assisted Business Development Underwriters with agency recruitment, agency relations and service•FHM Sales & Marketing Team, Advertising Committee, and Communications Committee•Handled agency contracts as well as verification and authorization of producer appointments and renewals for seven states•Maintained agency module and communication templates in TROPICS software•Coordinated safety newsletter •Provided policyholder customer service and support•Assisted with or spearheaded a variety of projects and reports as needed by the President and CEO, Board of Directors and others

Orlando, Fl

•Assisted VP Policy Services•Assisted VP of Field Services•Performed duties to assist and support the Vice Presidents and the Policy Services Department including but not limited to screening calls, managing calendars, office operations, making travel arrangements, expense reports, meeting and event arrangements, report preparation, providing customer service to agents and policyholders, internet research, and project coordination.

Winter Garden, Fl

Managed and communicated volunteer policies and procedures between administration, PTO Board, and parents. Administered the school sign-in computer software and report volunteerism to parent teacher organization. Served as liaison between the PTO Board and volunteer grade coordinators.