As a Knights Legal Network Associate, I was jointly responsible for Knights Legal Network (KLN), a comprehensive support and referral network for law firms created to work with, support and help address the needs and concerns of smaller and niche legal practices. I developed trusted working relationships with members of KLN to ensure that they and their clients received the right advice, at the right time. Be it legal advice or third party assistance, I identified and facilitated a… Show more As a Knights Legal Network Associate, I was jointly responsible for Knights Legal Network (KLN), a comprehensive support and referral network for law firms created to work with, support and help address the needs and concerns of smaller and niche legal practices. I developed trusted working relationships with members of KLN to ensure that they and their clients received the right advice, at the right time. Be it legal advice or third party assistance, I identified and facilitated a timely resolution of important issues for clients and the firms Knights work with.Also responsible for arranging, hosting and delivering webinars on both legal and management topics. Show less

Assisting and supporting the Marketing Manager and Partner responsible for Connect2Law to develop and administer the Connect2Law initiative by: * Daily co-ordination of Connect2Law referrals and liaison with Fee Earners on advice required* Tracking and monitoring of referrals from member firms through the Connect2Law Scheme and updating firms on progress.* Organisation, co-ordination and attendance at Connect2Law seminars* Responsible for sending out… Show more Assisting and supporting the Marketing Manager and Partner responsible for Connect2Law to develop and administer the Connect2Law initiative by: * Daily co-ordination of Connect2Law referrals and liaison with Fee Earners on advice required* Tracking and monitoring of referrals from member firms through the Connect2Law Scheme and updating firms on progress.* Organisation, co-ordination and attendance at Connect2Law seminars* Responsible for sending out mailshots, joining packs and relevant information to member firms and prospect members* Producing statistics and reports in relation to the Scheme* Proactively seeking new business and visiting member firms and prospect members to develop the referral network Show less

Responsible for the effective day to day management of the Personal Injury Business Unit under the direction of the Head of Business Unit, ensuring that the objectives of both the Business Unit and the firm were achieved. Main duties undertaken include: * Supervision and line management of support staff within the department* Monitoring and management of health and safety issues of the Business Unit, to include workstation assessments and follow-up action*… Show more Responsible for the effective day to day management of the Personal Injury Business Unit under the direction of the Head of Business Unit, ensuring that the objectives of both the Business Unit and the firm were achieved. Main duties undertaken include: * Supervision and line management of support staff within the department* Monitoring and management of health and safety issues of the Business Unit, to include workstation assessments and follow-up action* Monitoring of holidays, sickness, and other leave and liaising with the Human Resources team where appropriate.* Administering the firm's Reward Scheme for support staff and fee earners * Administering the induction programme to all new starters within the Business Unit* Management and monitoring of recruitment assignments for the Business Unit alongside the HR department by responding to and interviewing applicants for support staff recruitment within the Business Unit and assisting with fee earner recruitment interviews as appropriate* Maintaining training records for the Business Unit and the auditing of all fee earner CPD requirements by issuing quarterly individual CPD reports.* Sourcing and processing requests for training events to satisfy identified training needs* Regularly reviewing the digital dictation system reports to monitoring levels of output and productivity and where appropriate, to re-allocate work * Monitoring the administration of fee earner file reviews* Recording and updating the Business Units client complaints folders to comply with the firm’s complaint procedure* Responsible for the ordering of all stationary for the Nottingham Personal Injury Business Unit and monitor stock levels* Responsible for the ordering of necessary publications across the Business Unit to ensure that the library is kept up to date Show less