Administration And Customer Service Representative
Current• Respond to customers telephone and email inquiries• Provide general recommendations to customers, or advise on who they should contact if needed for morespecific requests• Aid customers on operating instructions• Provide technical support for usage of the devices• Manage incoming calls, and take appropriate messages when necessary• Process customer orders• Process returns, repair and replacement claims• Provide customer evolving needs to management• Stay up… Show more • Respond to customers telephone and email inquiries• Provide general recommendations to customers, or advise on who they should contact if needed for morespecific requests• Aid customers on operating instructions• Provide technical support for usage of the devices• Manage incoming calls, and take appropriate messages when necessary• Process customer orders• Process returns, repair and replacement claims• Provide customer evolving needs to management• Stay up to date on upcoming devices as required• Attend weekly staff meetings, and other meetings as requested Show less