Lizette Arce Email & Phone Number

Prince William County, Virginia, United States

Fredericksburg, Virginia, United States

Navigator covering Northern Virginia, Alexandria, Arlington, Bay Consortium, Greater Peninsula, and Hampton Roads areas of Virginia.

Fredericksburg, Virginia, United States

Arlington, Virginia, United States

Stafford, Virginia

• Work collaboratively with PE senior executives assisting senior team members to develop project plans, define roles, responsibilities, and the scope of work for each project.• Among many tasks, I am responsible for organizing documents, formats and content, research input, develop capability matrices, proposal outlines, and mockups. Integrate/editing other people’s contributions, and ultimately ensure a coherent, compelling, and compliant proposal is ready for submission to our clients. Work on all aspects of RFI/RFP/RFQ and IDIQs from start to finish.• Monitor, maintain, update, and produce reports from PE's Pipeline Management System on Microsoft SharePoint. Developing entries and maintaining document repositories to support formulation and sustainment of each operation’s new business funnels.• Reported and facilitated consistent communication by analyzing requirements, reviewing proposals for compliance, in order to develop, collect, and aggregate questions regarding the solicitation and submission to the Proposal Manager.• Collaborate with Proposal Manager to evaluate project performance and provide recommendations to refine and improve all components of proposals. In addition to collaborating with multiple internal departments and external entities on daily development pursuits.• Prepared and facilitated a streamlined project kickoff process to conduct capture reviews, proposal status meetings, presentations, and color team reviews. Subsequently, developing the required documents, annotated outlines, and writing templates to efficiently deliver benefit-driven messaging in conjunction with team members and various functional groups within the organization following PE’s modified Shipley Process.

Richard E. Holbert Bldg

State Income• Served as a main point of contact (POC) fielding questions from county residents and business in regard to complex tax laws, and processes. Prepared, audited, and processed both original and amended state income tax returns, estimating tax payments locally with the Virginia Department of Taxation for Spotsylvania County residents and local businesses. • Verified accuracy of information, calculations and law compliance with the Internal Revenue Service. Arranged individual income tax adjustments and tax exonerations in conjunction with county Treasurers and Virginia Tax Departments.• Compiled data and prepared monthly, quarterly and yearly reports for internal statistics and reporting for the annual state audit. • Streamlined processes to ensure the accuracy of state income returns, through meticulous analysis to prevent duplications and/or errors. Reducing processing time by 15% and minimized the of number of adjustments in year one by 60% and 20% the second year, reducing client frustrations and improving overall satisfaction.Business Taxes• Audited and processed a variety of accounts, supporting various levels of management and multiple projects concurrently; managing day-to-day operations of the local tax office.• Served as the first POC for walk-in customers, answering all queries for a variety of clients. Assisted new businesses in creating tax accounts and ensuring local and federal compliance.• Served as a notary public and as an English/Spanish interpreter for The Commissioner of Revenue and the Treasurer's office.

Fredericksburg, Virginia

Provided case management and social services for Planning District 16 which includes the counties of Stafford, Spotsylvania, Caroline, King George, Westmoreland and the City of Fredericksburg.Administered two federally funded grants, FEMA Emergency Food and Shelter Program (EFSP) and the Homeless Prevention and Rapid Re-Housing (HPRP) for the Planning District 16 assuring these complied with state and federal laws, policies and procedures. Responsible for all accounting and maintaining budgets for these programs.Assisted the Director of Social Services with all other grants that The Salvation Army applied and administered.Supervised client intake work, counseled clients and reviewed case assessments for each client including a personalized action plan; Met with clients on an as need basis for service planning, progress monitoring, and timely interventions. From these, created self-sufficiency and integration programs for our clients.Supported the Director of Social Services, lead the development and provided in-service training, marketed & hosted life skills seminars.Supervised interns & volunteers, determined the need for placement, as well as instructed and trained them in the proper methods and procedures for conducting work.Represented the organization as a liaison at meetings, presentations and outreach events to build and maintain productive working relationships with state & local agencies and organizations.Expanded the services provided to the Latino community in our office. Established relationships with Latino organizations and members of our community.Worked as an intermediary between the Latino community and my organization, and created outreach tools for them.Performed English/Spanish interpretation for the office, Family Store, and Corps as needed. Translated documents, forms, and communication while also creating outreach tools for the Latino community

Fredericksburg Virginia

Provided case management and social services for the Fredericksburg area. Supervised client intake work, counseled clients and reviewed case assessments for each client including a personalized action plan; Met with clients on an as need basis for service planning, progress monitoring, and timely interventions. Reviewed, implemented and administrated program policy and procedures. Expanded the services provided to the Latino community in our office. Built relationships with Latino organizations and members of our community and worked as a liaison for the Latino community.

Brand & corporate identity, publication design, package design, logo design, magazines, ads, books, layout, brochures, catalogs, postcards, menus, invitations, posters and all other print materials also some of web design and advertising for a variety of small, entrepreneurial, as well as established corporate companies in the Washington, DC area.

Prepared income tax returns for individuals and small business. Verified totals on forms prepared by others to detect errors of arithmetic or procedure. Verified tax returns complied with tax laws.Provided Spanish interpretation and translation assistance.

Supported the Store Manager by performing daily store operations, executing store plans and motivating the store team to achieve sales goals. Completed openings and closings as well as bank transactions; provided extensive clerical support for the store, including billing, data entry, filing, etc.Participated in creative projects and demonstrations of products.Provided one on one daily support to consumers on invitations or crafts projects.Assisted in day-to-day supervision of daily activities of the sales staff, Recorded and reported staff performance to the manager during weekly meetings.Supervised the special and letterpress orders, and served as the primary point of contact for the warehouse and letterpress department.Helped in the new hiring and training process.

• Oversaw a wide variety of administrative functions, supporting all member-level projects and information-management processes. Compiled and analyzed the data from daily request to prepare congresswoman’s meetings. Transfer of information between three district offices and Washington, DC.• Manage all front office duties, including greeting visitors, answering phones, and monitoring pickup of delivery of materials; translations for bilingual projects; arrange constituent services, Capitol and White House tours, and other specific requests; assist in events coordination; manage inventory of office supplies. • Responsible for office computer system, including equipment and software; coordinate troubleshooting between staff and technical support representative and/or vendors; system updating and maintenance; facilitated major computer upgrade for both the DC and New York offices; Intern Coordinator.

Provided counseling for trouble youth and abused families. Along with case management, aftercare and transition services coordination.

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