Financial Administrator

Operational Support: SAP Key User and trainer for end user's on processes and tools, providing support transfer and implementation of new projects. Provide process support for all tiers IT applications to be covered according to process needs Ensure process quality, provides competency development and assessments & critical items Proactively analyze and monitor system data, assisting with data clean-up activities Create/ maintain training materials, regional blueprints and other process variant documentation Drives improved end user satisfaction and loyalty User group ownership (authorizations)Deployment of process and tools Approval or decline of project scope Acceptance testing and competence development. Validation of Key user readiness (PM4) Handover to business in Deployment Projects PM5 Recommendation of approval or decline of PM5 readiness Critical item acceptanceDevelopment Participates as needed in global process and application development and deployment projects including new functionalities Gatekeeper of business and Customer Team Demands via DEMA tool and process Participates in business process improvement projects (local/global) - In case of local process Improvement, responsible for global validation

(Direct reports: 9 )Pre sales-Technical Bidding preparation related to services effort calculation of:· Care (network maintenance, update, upgrade; Telecom Implementation, Network Planning & Optimization)· KPI´s responsible

(Direct reports: 24)Pre sales-Technical Bidding preparation ( OSS, IMS, MSS, CEM, NRM, Packet Core, Global services: Network Planning & Opt,Care support, Network Implementation)· Back office offer preparation, KPI´s & process responsible for accomplishments

(Direct reports: 7)· Pre sales-Technical Bidding preparation related to services effort calculationMain achievement: Initial involvement of 20% on pre-sales in offers with less than 30% of win probability, now a day more than 50% of involvement in pre-sales with more than 55% of win probability, reflecting leverage on the teams mentioned above.

· Supply Chain & KPI’sMain achievement: Most important cleanup of past due invoices/ cash collection confirmed as one of thebiggest done by the Customer Team; also inventory for no more than 3 months, decreased of costingdue emergency equipment supply

(Supervisor: 2)- Creation and Releasing of Requests for quotations and auctions-Telefonica logistics responsible (ordering, warehousing, inventory, inverse logistics, order booking, revenue recognition, invoicing, voucher given closure, etc)Main achievement: Leader of the voucher closure with Telefonica involving inventory clean up and cash collection of over dues, report direct to Telecom country manager (G.Rodler)

(Supervisor: 2 -inbound-)· Creation and Releasing of Requests for quotations and auctions· Telefonica logistics responsible (ordering, warehousing, inventory, inverse logistics, order booking – revenue recognition,invoicing, voucher given closure, etc)Main achievement: Leader of the voucher closure with Telefonica involving inventory clean up and cashcollection of over dues, report direct to Telecom country manager (G.Rodler)

(Direct Reports: 6)· Customer Service (warehousing, inventory, inverse logistics, order booking – revenue recognition, invoicing, distributorscompany engagement, KPI´s control)Main achievement: More than 60% decrease of inverse logistics, with the enabling and commitmentprovide/done with regional distributors during conferences given locally; it also decreased theinventory costing caused and increased the monthly cash collection.

Contract management (Supply Ops, Billing & Bidding Management)(Coordination: in house resources)UNEFON PROJECT (1999 - 2001)TELMEX PROJECT (2001 - 2004)BELLSOUTH ECUADOR PROJECT (2002 - 2003)TELGUA PROJECT (2003 – 2004)BELLSOUTH GUATEMALA PROJECT (2003 – 2004)BELLSOUTH NICARAGUA PROJECT (2003 – 2004)COLOMBIA & ARGENTINA PROJECTS (2003 – 2004)Main achievement: Customs declaration timing and invoicing improve due the import declarationorganization

Invoicing, bidding & systems development for control & maintenanceLD & METRO RING ALESTRA PROJECT (1996 - 1997)BELIZE UNDERSEA CABLE PROJECT (1997 - 1998)PEGASO PCS PROJECT (1998 - 1999)Main achievement: Software creation for Project management cost control based on access, analysis for cashcollecton of Belize undersea cable project reporting directly to Country Manager (Franco Bonfantti)