Supporting equity communications for the U.S. Department of Agriculture (USDA) and conducted stakeholder outreach for the Department of Labor (DOL). From drafting website content to synthesizing complex equity initiatives, my role ensures that messaging is impactful and accessible to a wide range of audiences.

Solved problems with a small team of dedicated people who develop exams based on the I-Codes and administer these exams to candidates who work in building safety.Coordinated online or print/digital document flow and ensure accurate information about our exams is communicated to internal staff and exam candidates.Managed the following content areas:PublicationsCreated, maintained, updated and ensured distribution of bulletins, collateral materials, forms and manuals related to exams, both electronic and hardcopy.ExaminationsCreated, maintained, updated and ensured distribution of exam files for publication and online/computer-based deliveryWebsiteCreated, updated, and maintained departmental website needs by interfacing with and providing change notice needs to web developersOn August 2017 launch of the Assessment Center, implemented updated versions of the Exam Catalog for candidates to easily access exam informationSocial MediaEstablished Social Media team of three main members to maintain and distribute information on our social media outletsMarketingParticipated in communications planning meeting, created and maintained PowerPoint presentations, ensured branding of department publicationsMiscellaneousActively Participated in ICC’s Annual Conference: o 2016—confirmed Voter Validation status for conference registrants to vote at Annual Code Hearings o 2017, 2018—collaborated on script team to prepare and edit scripts for major Board Member and Senior Management speaking events; operated teleprompter at major eventsIntroduced Slack messaging to department staff to improve internal communicationsDeveloped and co-presented Prezi on an introduction to the Assessment Center’s newly formed Social Media Team to CEO and Senior Management

Served as liaison between university and the Department of Veterans Affairs to efficiently process VA Education and Training Benefits for over 150 veterans, military members, and military family membersSupervised, trained, and coordinated work study students in providing information and advocating for veteran and military studentsAssisted in the overall operations of the Veteran and Military Student Success Center

Researched and coordinated business data compilation for industry lists focusing on South Carolina’s three major metro markets—Greenville, Charleston and Columbia

Taught general English grammar as a mini-term course

Researched and composed historical introduction and significance sections for 19th-century American primary documents to be published for academic use on Gale, one of the world's leading library databases

Supervised daily activity for tutors in USC Aiken's Writing Roomand managed scheduling and presentation for 30 workshops per academic year

Aided and provided students with effective study tips for Spanish 101 and 102

Recorded 15 first-year student interviews for research in improving USC Aiken’s First Pace programand presented summary of transcriptions to the Director of Academic Success

Collaborated with students in one-on-one sessions to assist them with every aspect of the writing process as well as designed, promoted and presented campus workshops on specific writing topics/issues