Liz Gelb-O'Connor work email
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Trusted Adviser. Authentic and Collaborative Leader. Innovative Problem Solver. Strategic Partner.Award-winning and industry-recognized employer brand leader, named Recruitment Marketer of the Year 2023, external speaker, and book contributor on topics with sales strategies, employer brand, and candidate experience. Leverages marketing and sales for strategic advantage and maximum ROI, whether focused on clients, prospects, or talent. Experienced using GenAI to rethink business processes and client experience.Progressive, transformational leader with 20+ years of global experience across multiple business functions and industries, adept at translating and operationalizing strategic plans into tangible business results using the latest digital solutions. Sustained performance through the creation of diverse, high-performing teams with strong followership, visionary and strategic thought leadership, critical problem solving, collaboration, cross-matrix relationship building, leading through ambiguity and change, client and results-focused execution, business acumen with profit-and-loss accountability, negotiations and vendor management, and executive communications. Loves a good cup of coffee, engaging conversation, and the occasional glass of fine wine. Published Author.
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Vp, Global Head Employer Brand & MarketingAdp Nov 2015 - Sep 2024Roseland, New Jersey, UsCreated and executed ADP's employer brand strategy placing ADP as a Top 10 employer brand for a Fortune 500 for four consecutive years and raising Glassdoor scores from 3.5 to 4.0. Built ADP's employer value proposition (EVP) and global employer brand ecosystem (social & digital presence, advocacy, multi-media content, etc.) to position the company as an employer of choice, making employer brand a powerful strategic asset with strong ROI. Achieved ~$25 million in brand equity value using organic social channels with a minimal annual budget while achieving competitive cost-per-hire. -
Vp, Inside Sales Strategy & InnovationAdp Sep 2010 - Nov 2015Roseland, New Jersey, UsRevolutionized Inside Sales channel by creating/negotiating data-driven quota programs, elevating sales tactics through social selling, B2B marketing and sales enablement programs, building the framework for an inbound demand generation channel, and implementing a best-in-class tech stack for efficiency and competitive advantage.Led a small but mighty marketing and innovation team. Helped grow inside sales to $300 million and become a strategic channel for ADP's future success. Consistently came in over plan, contributing to business success, morale, and employee motivation. -
Vice President, Telesales Marketing & Sales EnablementAdp Apr 2010 - Sep 2010Roseland, New Jersey, UsGrow channel revenue and maximize marketing and sales effectiveness -
Vice President, Business Development - Harbor PaymentsAmerican Express May 2008 - Oct 2009New York, Ny, UsHarbor Payments executive leadership team member. Managed multiple areas for the Harbor Payments eReceivables business including: Sales, Client Management, Competitive Intelligence, Sales / Marketing Support, and Product Management for Harbor Payments, an American Express company. Harbor Payments provides hosted web and IVR electronic invoice / bill presentment and payment solutions (EIPP/EBPP) serving both the B2B and B2C market segments for Fortune 500 companies. Profit / Loss responsibility. -
Vice President, Prepaid PlatformsAmerican Express Dec 2006 - May 2008New York, Ny, UsManaged team of 70+ individuals in the Travelers Cheque and Global Prepaid division across six functional areas in the Global Infrastructure group including: Prepaid Network Strategy, Implementation, Business Information Systems, Quality Assurance, Global Product Development, Business Project Management Office, and operational support for Incentive Services joint-venture.Large Strategic Project Management / Agile Development: Primary responsibility was to drive governance and execution of multi-year $67M+ business critical prepaid card initiative. This solution was built to be a 'best-in-class', and provide the foundation of the prepaid business. Launched the American Express Gift Card for the Mall channel. -
Vp, Global Seller EnablementAmerican Express Dec 2005 - Nov 2006New York, Ny, UsLed global client enablement and implementation teams of 90+ people to deliver prepaid card and paper traveler's cheque products to over 30,000+ retailers, financial institutions, and merchants, enabling $10B+ sales worldwide. Managed global strategy and product portfolio for both online and in-person point-of-sale (POS) automation. Led global multi-lingual client shared services call center servicing for over 10,000+ B2B institutions. -
Director, North America Seller Implementation & AutomationAmerican Express Feb 2002 - Nov 2005New York, Ny, UsClient-facing role reporting directly into General Manager of North America, and member of the Leadership Team. Created best-in-class high-performing project management and implementation team (45+ individuals) working across a complex matrix environment owning end-to-end process of taking a client from contract signing to sale of travelers cheque and prepaid products in the marketplace using in-person and online channels. Industries served included Retail, Mall, Financial Services and Travel in US and Canada. Subject Matter Expert and key influencer in the product development and delivery of prepaid Gift and Travel products. -
Director, Sales Systems & StrategyAmerican Express May 1999 - Feb 2002New York, Ny, UsLed and executed Customer Relationship Management (CRM) strategy for Global Merchant Services division and managed sales product development.Created and implemented web self-servicing environment for end-user query and reporting for over 1000+ users with 95% satisfaction. Granted patent for reporting and POS technology in 2008 and 2009. -
Senior Manager, Merchant Acquisition Prospecting / MisAmerican Express Sep 1997 - May 1999New York, Ny, UsManaged functions supporting customer acquisition & retention strategies for direct & indirect sales channels. Led creation and implementation of enterprise-wide technology platform to facilitate the capture and reporting of all customer, prospect & new acquisition information.
Liz Gelb-O'Connor Education Details
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Seton Hall UniversityMarketing/International Business -
Muhlenberg CollegeBusiness Administration/Computer Science
Frequently Asked Questions about Liz Gelb-O'Connor
What is Liz Gelb-O'Connor's role at the current company?
Liz Gelb-O'Connor's current role is Award-winning Employer Brand Leader | Marketer | Revenue Strategist | Trusted Advisor | Speaker.
What is Liz Gelb-O'Connor's email address?
Liz Gelb-O'Connor's email address is e_****@****hoo.com
What is Liz Gelb-O'Connor's direct phone number?
Liz Gelb-O'Connor's direct phone number is +197397*****
What schools did Liz Gelb-O'Connor attend?
Liz Gelb-O'Connor attended Seton Hall University, Muhlenberg College.
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