Liz Guy Email & Phone Number

North Miami Beach, Florida, United States

Miami, FL

• Co-managed an 8-person Luxury Travel Design team and increased sales by 10% month-over-month by engaging and vetting new and existing clients (B2B & B2C) for the only luxury, USA-focused Destination Management Company.
• Lead the efforts of a data integration project which focused on a company re-structure from an outdated CRM to one with more modern efficiencies
• Maintained data integrity in all systems (Peak, Travefy, Dropbox, Tour Cube): ensured that all systems were kept organized and contained relevant, up-to-date information with a monthly consistency rate between 98%-100%
• Designed and implemented various data compilation reports including inquiry statistics, conversion rates, trade production, geographical snapshots, and CRM discrepancies
• Completed a broad variety of administrative tasks for VP & CEO including calendar and e-mail management, expense reports, preparing/editing confidential correspondence and arranging both foreign and domestic travel plans

Fort Lauderdale, Florida

• Served as a liaison between owners and prospective/current tenants for a portfolio of 96 commercial and residential properties owned by 6 landlords
• Processed payroll through QuickBooks and reconciled vendor statements and AP-related accounts; resolved purchase order, invoice, and payment discrepancies while coordinating daily work orders with maintenance personnel
• Prepared and maintained accurate resident records and files including tenant ledgers, deposits, rent increases, late payments, evictions, and tenant move-ins/move-outs; additional discretion applied to confidential.
• Reviewed and executed Service Agreements and License Renewals for all business vendors while simultaneously monitoring collection accounts via NCC Business Services
• Collected and adjusted tenant rents, subsidy payments and other rental assistance from individuals, the government, and private agencies (BCHA, HUD, and Housing Authority of the City of Fort Lauderdale)
• Managed inventory and negotiated vendor rates for each property resulting in an 8% decrease in quarterly expenditures

Broward College--Central Campus

• Participated in appropriate recruitment and enrollment activities including: Open Houses, regional presentations, training sessions, orientation programs, Career Days, etc.
• Provided inbound and outbound support via telephone, E-mail, and in-person regarding the application process, admissions policies, and documents required to prove Florida residency, immigration status, and academic.
• Assisted students with registration, re-entry, residency, holds, program changes, name changes, and student schedules.
• Upheld a positive, welcoming attitude throughout all interactions to keep students, family, and friends motivated, calm, and well-informed.
• Maintained and secured files, records, and other personal documents with safety and discretion.

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication, Senior

Activities and Societies: • PRAAC Program: Public Relations Advertising & Applied Communications • Specialization in Travel & Tourism •.

Associate'S Degree, Communications Studies And Advertising

Activities and Societies: • 2015 Excellence in Leadership Award recipient • Phi Theta Kappa Honor Society Member since 2013 • 2014.

Small Business Certification, Entrepreneurship/Entrepreneurial Studies

Activities and Societies: Certification in Budget Summary and Profit/Loss Statement Writing