Liz Kemp Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

The Community Housing Futures Program is a collaboration between three Queensland peak and industry bodies, Aboriginal and Torres Strait Islander Housing Queensland (ATSIHQ), Community Housing Industry Association Queensland (CHIA Qld) and Q Shelter.At a time when more Queenslanders are challenged by housing affordability and availability, Community Housing Futures is collaborating to deliver a capacity building program funded by Queensland Government and designed to support community housing organisations to achieve growth in housing supply.The purpose of the Program is to improve the long-term viability and financial strength of Queensland community housing organisations (CHOs), by enhancing and supporting access to training, education, tools and specialist business advisory services.

Brisbane, Queensland, Australia

The aim of the Workforce Connect program is to improve long-term attraction and retention of the workforce within Queensland’s housing and homelessness industry. The main objectives of this project are to: Develop and deliver a wellbeing framework to support the attraction and retention of the housing and homelessness workforce in Queensland.To develop resources to support the promotion of employment opportunities in the housing and homelessness workforce in Queensland with the goal of attracting people to the industry.Investigate pathways to support the entry of people with lived experience of housing need and homelessness into the industry.

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Wellington, Wellington Region, New Zealand

Delivered and developed Dwell's tenancy and property management services and led a team of tenancy and property managers.Communication management, including, developing and implementing the communications strategy, creating content for social media, Dwell’s website, policy writing and stakeholder communication. Relationship management and engagement with tenants, owners, supporters and other stakeholders.Development and implementation of Dwell's Covid19 Strategy.Developed Dwell’s tenancy and asset management database.

Wellington & Wairarapa, New Zealand

Delivered and developed Emerge Aotearoa's tenancy management service in the Lower North and South Islands, leading a team of tenancy managers and residential managers.Led transitional housing service projects, which involved setting up multi-unit sites ready for people to move in to, including furnishing all units.Communication management, including, writing processes, polices and stakeholder communication.Partner in the Housing First multi-agency collaboration which moves people from homelessness into housing and provides wrap around support.Project involvement as subject lead, to design and implement a new property management system.

Wellington & Wairarapa, New Zealand

Delivered and developed Dwell's housing services for owned, leased and managed homes.Led Dwell's tenancy and property management services and coordinated property asset and maintenance services, including, managing reactive and planned maintenance.Relationship management and engagement with tenants, owners and other stakeholders Intern/volunteer management and staff mentoring.Maintained and developed Dwell’s tenancy and asset management database.Communication management including social media, Dwell’s website, policy writing and stakeholder communication.

Wellington & Wairarapa, New Zealand

Tenancy and property management for a large portfolio of properties.Involvement in WCC’s Housing Upgrade Project - assessing tenants needs and managing the move process for tenants moving to new properties during renovation/upgrade.Assisted in and led small projects, resolved issues and devised tenant communications.Engaged and worked closely with a range of stakeholders including tenants and support agencies.

Wellington & Wairarapa, New Zealand

Supported the Marketing Co-ordinator with preparation of proposals/tenders. Created and maintained project team sites on the company intranet. Included uploading information about the project and designing the layout of the site.Administration/marketing support to management and engineers - created and formatted reports and proposals including proofreading and editing.

Leeds, United Kingdom

Tenancy and neighbourhood management.Marketed properties for let, interviewed applicants, assessed their eligibility for housing, managed the wait list and carried out property viewings.Worked towards reducing the number of empty properties and reducing the rent loss as a result.Stakeholder engagement with tenants, support agencies and the Police.

Hull, United Kingdom

Liaised with tenants and assisted them with applications for rent payment assistance (Housing Benefit) and negotiated payment arrangements to enable tenants to repay debt.Assisted tenants with debt advice and budgeting.Stakeholder engagement with tenants and debt management agencies.

Nottingham, United Kingdom

Managed the gas-servicing contract for three regions, included working to ensure each property had a valid gas service certificate.Managed small planned maintenance projects.Stakeholder engagement with tenants and contractors.Contractor procurement.

Diploma, Communication, General

Bachelor Of Arts (Ba) Hons, English And Media & Cultural Studies