Led a global team of seven project managers to complete projects such as: new client implementations, process improvements, application development, and facility renovations.• Addressed escalations from stakeholders and removed barriers to ensure successful project deployment.• Collaborated with leadership to prioritize, schedule, and budget requested projects. • Communicated and aligned project information and details with key stakeholders and clients. • Provided mentorship and professional development to project management team.• Took ownership of a critically at-risk project to migrate cloud telephony services and reduced project duration by three months resulting in reduced vendor cost, improved team morale, and client confidence.

Led contract negotiations, and implementation of new services while supporting the delivery of existing services.• Built and fostered professional relationships with National and Regional healthcare payers to achieve 50% account growth.• Negotiated SOWs and change requests. • Established and reported metrics across all services.• Implemented operational processes to resolve violations of CMS Medicare FDR (first tier, downstream or related entity) compliance.

Trained, steered, and motivated cross-functional teams to analyze and fix unique client requirements and issues. • Developed business case to create a new payment integrity offering then led sale and implementation of this new service. • Rendered expert-level support in P&L ownership and strategy for accounts worth $45M.• Recognized for highest sales in the division in 2020.

Conducted market research for identifying latest consumer trends, generating innovative ideas, and executing cost-effective solutions to promote health and wellness for members.-Secured relationship with the Specialized Foundation to partner on ADHD solutions for 50+ children demonstrating improved scholastic outcomes.-Managed a pilot project to evaluate the capabilities of a healthcare data analytics organization resulting in a multi-million-dollar acquisition and then managed the successful integration of the program.-Proposed and led a pilot project evaluating claims history for indicators of Lyme disease demonstrating the prevalence of misdiagnosis and the need for more physicians nationwide to test for Lyme Disease.

Provided strong leadership and program management methodology to deploy piloted programs.-Led a team of 7 to grow a wellness program for Fortune 100 companies to over 1M members.