Liz Lai Email & Phone Number

Calgary, Alberta, Canada

Office Of Advancement

Office Of Advancement

O’Brien Institute For Public Health

Taylor Institute For Teaching And Learning

1115 Centre Street Sw

• Managed the marketing, communications, and operations of the establishment.• Built strong relationships with clients and customers, while growing the brand.• Connected with community members and participated in many events: Taste of Calgary, Moonlight Market, Rocky Mountain Wine and Food Festival, Calgary Night Market. • Catered for small office events, wedding events and celebration events. • Managed all social media accounts, collaborations, online reviews, and customer feedback.• Mentored staff to utilize their strongest skill sets to work at optimal level.• Re-navigated staff weakness into challenges to overcome, with different tactics and practices.

• Provide exceptional customer service and maximize sales efforts.• Liaise with clients to develop concepts and establish event requirements. • Liaise with internal departments and external suppliers to negotiate services and charges.• Understand and effectively resolve client issues through negotiation and problem solving.• Gather and distribute event information and requirements between internal departments and the client.• Provide on-site event coordination, providing guidance to fulfillment teams, suppliers and event coordinators on event deliverables.• Have a substantial understanding of agriculture and animal care practices as it relates to events held on Stampede Park. • Generate event summaries, checklists and event attendance reports.

• Strategic planning for events including event plan, timelines, goals, objectives and budget as part of Bow Valley College’s overall business plan • Oversees and manages all events • Manages sponsorship with various external partners • Ensures College (internal) sponsorship packages follow best practices and industry standards• Responsible for developing and maintaining relationships with different levels across the organization • Reviews external sponsorship proposals and making recommendations to ensure the College is receiving best value for sponsorship dollars

• Plan and execute internal and external College events • Liaising with appropriate departments for the acquisition of event collateral, rentals, quotes, purchase orders and invoices• Develop and coordinate student volunteer and staff assistance roles for events• Assist with the delivery of quarterly Events 101 training sessions • Provide support to Marketing and Communications and Fund Development departments

Wing Kei Care Centre

• Compose, construct and format written content for a variety of publications • Work closely with Events Team to execute events successfully • Create different promotional materials for events • Correspond clearly and professionally with media partners • Communicate fluently in English and Cantonese with clients

U Of C Leadership (Ucl) Program - Ucl Team Leadership Certificate

• Attended workshops; Team-building and Group Development, Conflict Resolution, Group Facilitation, Understanding Motivation, and Group.

Bachelor Of Arts (Ba), Majoring In Communications And Culture