Elizabeth Lecompte Email & Phone Number

As the Principal Designer and founder of my freelance company, I specialize in empowering startups to succeed from the ground up. Acting as a founding designer, I work closely with entrepreneurs to transform visionary ideas into practical, user-centered solutions. My expertise lies in:UX Research & Design: Conducting in-depth qualitative and quantitative research to identify core user problems and needs, ensuring that design decisions are data-informed and impactful.Problem Solving: Employing design thinking and iterative processes to craft innovative solutions that align with business goals and user expectations.Testing & Prototyping: Creating wireframes and prototypes and conducting usability tests to refine concepts and optimize for seamless user experiences.Building Design Teams & Systems: Establishing scalable design teams and implementing robust design systems to support long-term growth and consistent branding.I thrive on collaborating with early-stage companies, guiding them through the complexities of user research, design validation, and product-market fit to help bring exceptional digital products to life.

Boston, Ma, Us

AllHere is an AI-powered B2B & B2C communication platform designed to improve student attendance and engagement by providing personalized, proactive support through automated text messages and chatbots. • First Design Hire: Designed "Ed," an AI-powered early education platform for the Los Angeles Unified School District (LAUSD), securing and executing a $9M contract with the largest school district in the U.S.• User-Centered Design Focus: Led comprehensive user research and usability testing, continuously iterating on designs based on real user feedback to ensure that products met the needs and expectations of diverse audiences, resulting in highly intuitive and accessible user experiences.• Rapid Product Scaling: Within six months, led the full design process, scaling the platform to support 545,000 students, thousands of staff, and over 1,325 schools.• Strategic Collaboration: Partnered with the CTO and Product teams to shape the company’s overall strategy, driving product development through comprehensive research and discovery initiatives.• Engineering Leadership: Managed a team of 12 engineers, ensuring timely delivery of products that met all specifications and maintained design integrity.• Mobile App Design Leadership: Spearheaded the design and execution of innovative mobile apps (iOS/Android), significantly enhancing user experience and boosting customer engagement.• Figma Prototyping: Leveraged Figma to conceptualize, prototype, and iterate on product designs, incorporating user feedback and data analysis to refine and optimize the user experience.

Boston, Massachusetts, Us

Mainstay is a B2B AI-powered engagement platform that uses behavioral science to send personalized, automated messages aimed at improving student retention, enrollment, and success in higher education. By leveraging data-driven insights, it helps institutions foster meaningful connections with students through conversational AI, supporting them throughout their academic journey.• End-to-End Product Design: Led the complete design lifecycle for multiple web and mobile products, ensuring cohesive and seamless user experiences across all platforms.• Design System Stewardship: Managed and refined the design system, ensuring that production-ready designs consistently adhered to established patterns and components, maintaining uniformity across the product ecosystem.• Feature Launch Success: Delivered 12 unique features, including cutting-edge generative AI integrations, a web and mobile scholarship bot, and data-driven campaign tools that increased user engagement by 25%.• Rapid Prototyping Expertise: Utilized rapid prototyping techniques to accelerate design iterations, significantly reducing product development timelines and enhancing responsiveness to user needs.

Buffalo, New York, Us

Kangarootime is a comprehensive (B2B & B2C) childcare management platform that streamlines administrative tasks for early childhood education centers, such as billing, scheduling, and parent communication. It provides an all-in-one solution to help childcare providers manage their operations efficiently while enhancing the experience for educators, parents, and children.• First Design Hire: Spearheaded the design department, driving the company’s growth from a $10M to $90M valuation by leading design efforts across the entire product suite.• End-to-End Product Design: Led the design process for four new products targeting different user segments, crafting user experiences from the ground up that resonated with diverse audiences.• User-Centered Design Leadership: Directed cross-functional teams through ideation, wireframing, and usability studies, ensuring data-driven design decisions through whiteboarding and extensive user feedback.• Business-Aligned Design Strategy: Developed design strategies that directly contributed to increased product sales, aligning the user experience with core business objectives.• Design System Creation: Established a comprehensive design system that ensured consistency and scalability across all future products and features.

Buffalo, New York, Us

M&T Bank is a regional financial institution that provides a wide range of personal, business, and commercial banking services, with a focus on community-driven, customer-centric solutions. Known for its commitment to innovation and digital transformation, the bank offers tailored financial products and services, including mobile banking, loans, and wealth management, to meet the evolving needs of its customers.• Strategic Thought Leadership: Envisioned and designed product end-states across multiple business lines, ensuring alignment with business objectives while meeting end-user needs and expectations.• User-Centered Design Advocacy: Implemented user-centered design and design-thinking methodologies throughout the product lifecycle, particularly for complex, cross-business products, shaping strategy and defining key deliverables.• Cross-Functional Collaboration: Partnered closely with Solution Architects and Application Developers to integrate successful user experience standards and industry best practices across bank systems and products.• Adaptive Product Prioritization: Effectively managed shifting priorities by providing clear direction on product prioritization and offering strategic input during early product definition stages.• Customer Advocacy through Design: Advocated for the end-user by employing human-centered design methods, including discovery, research, sketch sessions, and user testing, to ensure products are tailored to real user needs.• Research-Driven Enhancements: Championed design-centered product improvements rooted in thorough research and analysis, ensuring enhancements aligned with both user feedback and business goals.• User Experience Leadership: Led internal teams in exploring user-centered design concepts through whiteboarding, wireframes, and usability studies, driving continuous improvements and identifying cross-product opportunities for cohesive user experiences.

London, Uk, Gb

ACCA Global (Association of Chartered Certified Accountants) is a leading international body for professional accountants, offering globally recognized qualifications and fostering excellence in the accounting and finance industries. With a focus on ethical standards, professional development, and innovation, ACCA provides resources, training, and certification to help members advance their careers in a dynamic global economy.• Lead member of the Digital Transformation team, responsible for elevating ACCA's digital presence across global markets to best-in-class standards• Conducted extensive user research and information gathering to understand both internal and external user experiences• Planned and implemented transformation strategies informed by insights from the Discovery phase of the project• Utilized qualitative and quantitative data to engage stakeholders and guide UX decisions

Glasgow, Gb

• Member of the Digital Solutions team, responsible for driving complete digital transformation across Clydesdale, B, and Yorkshire bank brands• Focused on user interface design for mobile, tablet, and desktop applications, utilizing a mobile-first approach for web development• Conducted extensive user research and information gathering to understand internal and external experiences, adopting a customer-centered design approach• Created wireframes that evolved into pixel-perfect designs, contributing to the development of a pattern library for each brand• Design System contributor• Engaged with key stakeholders to ensure user needs were aligned with business goals, fostering a cohesive and effective design strategy across all digital platforms

Glasgow, Scotland, Gb

Digitalnauts make immersive technologies accessible to businesses by supporting and creating digital and virtual experiences for deployment at scale.

Glasgow, Scotland, Gb

• Built revolutionary mobile and desktop AR/VR apps to help transform the way businesses across multiple industries collaborated, taught, communicated, and transformed customer engagement with their products and technology.• Lead UI/UX Designer of the Soluis design team, working alongside developers, 3d Modelers, project managers, and motion graphic artists.• Responsible for user experience journeys, user interfaces, and graphics for mobile and desktop apps and spatial user experiences for virtual and augmented reality.• Audited software before launch to ensure user interfaces and experiences accurately reflected the brand, met industry standards, and provided the desired user experience/engagement established by key stakeholders.• Mentored junior designers

London, England, Gb

• Meeting with clients to understand their learning needs and establish a creative strategy representative of their learning objective goals.• Producing sketches, storyboards, roughs, mood boards, style guides and wire-frames to communicate ideas to the client.• Generating Game User Interfaces (GUI) that meet the latest technology standards.• Using UI and UX to create user-focused design, demonstrating an understanding of the target audience and how they interact with the final product.• Quality checks and user testing on completed e-Learning modules• Developing engaging e-learning modules through the use of animations and gaming technologies.• Delivering engaging and innovative content ideas for clients.• Keeping up to date with new trends in User Interface, e-learning, UX, and digital technologies.• Managing project content to meet timelines and remain within budget.• Website design and development

Ann Arbor, Michigan, Us

M. Des, Communication Design

Bachelor Of Fine Arts (Bfa), Design, Fine Arts