As the Managing Director, I work closely with the CEO and team Directors, overseeing business operations to improve profitability/efficiency, ensure client satisfaction, and support service development.I'm responsible for financial and profitability management-including forecasting, budgeting, reporting, and invoicing-resource/capacity management, and client satisfaction.

- Oversee the business operations of the Organic Growth team- Ensure quality of client strategy and deliverables- Coach team members in strategy, execution, and client management- Identify inefficiencies and opportunities in operational processes and implement systems for improvement- Create and improve internal and external process documentation- Manage team financials including P&L- Lead a team of 5-10 staff

- Responsible for paid advertising and SEO client strategy and performance across ecommerce, education, retail, and lifestyle brands. - Created systems to grow the agency's content service, improve efficiency, and increase revenue.- Managed the editorial calendar for 10+ clients- Coached a team of Content Strategists and Copywriters- Profitably managed $100,000+ monthly ad spend budgets across multiple platforms.

- As part of the Media team, created and supported marketing strategy development and execution. - Managed a portfolio of clients across retail, B2B, home services, hospitality, higher education, real estate, CPG, and more.- Responsible for the client performance and budgets- Assisted Account Executives in pitching new business

worked with small to mid-sized businesses to develop and execute digital marketing strategies based on their company objectives. Specializing in local service businesses and online content marketing including :Copywriting - Business blogging, website copy, sales pages, newsletters, eBooks, email campaigns.Social Media (SMM) - Social ads, video ads, profile optimization, audience growth, sales funnels.Search Engine Marketing (SEM) - Google Ads, Search Engine Optimization, local… Show more worked with small to mid-sized businesses to develop and execute digital marketing strategies based on their company objectives. Specializing in local service businesses and online content marketing including :Copywriting - Business blogging, website copy, sales pages, newsletters, eBooks, email campaigns.Social Media (SMM) - Social ads, video ads, profile optimization, audience growth, sales funnels.Search Engine Marketing (SEM) - Google Ads, Search Engine Optimization, local SEO. Show less

- Worked independently, reporting to the General Manager, to quote, close, and hand off to operations teams, residential and commercial interior and exterior painting projects. - Implemented a door-to-door canvassing team and created a training on this process for the franchise network.

You Move Me (an O2E Brand), a professional, local moving company franchise that moves people, not just their boxes. Working in the Vancouver corporate office, with the You Move Me brand headquartered in Toronto, I served as the cross-departmental communicator and coordinator for corporate and franchise needs. I worked closely with Marketing, IT, and HR to coordinate projects and provide support to the You Move Me system.

1-800-GOT-JUNK?, an O2E Brand, is the world's largest junk removal service. - Managed high-volume inbound sales and customer service inquiries in call centre environment. - Ranked in the top 10 sales agents based on multiple key performance indicators.- Liaised with franchise locations to support operations and sales success- Established an internal program to encourage connection between colleagues.

Family and fine dining serving and bartending duties.

Preformed admin, office management, finance, HR, events, marketing, and sales tasks, supporting the executive team and CEO.Company Details (acquired by CommerceHub, January 2015):Through its award-winning Mercent Retail™ technology, Mercent helps large brand name retailers including 1-800-Flowers, HSN, and GUESS? profitably reach and convert online shoppers. Supported consumer shopping destinations include Amazon.com, Google, eBay, Bing, Pinterest, Rakuten, and Newegg Marketplace… Show more Preformed admin, office management, finance, HR, events, marketing, and sales tasks, supporting the executive team and CEO.Company Details (acquired by CommerceHub, January 2015):Through its award-winning Mercent Retail™ technology, Mercent helps large brand name retailers including 1-800-Flowers, HSN, and GUESS? profitably reach and convert online shoppers. Supported consumer shopping destinations include Amazon.com, Google, eBay, Bing, Pinterest, Rakuten, and Newegg Marketplace, paid search, product ads, comparison shopping engines (CSEs), affiliate networks, social shopping sites and display advertising campaigns. The ecommerce marketing company was founded by Amazon.com veterans and is based in Seattle, WA. For more information, visit www.mercent.com. Show less

Positions & Roles:After School Program CoordinatorSummer Camp CounselorVolunteer Recruitment & Training CoordinatorCommunications and PR CoordinatorStudent Leadership TeamBoard Of Trustees MemberCampus and Community Engagement Committee MemberKeys To Success Event Committee Member