Liz Protzman Email & Phone Number

Edmond, Oklahoma, United States

- Pioneered and established the Quality Assurance framework for YouVersion's web team, setting industry standards for web testing practices.- Led a Jira optimization project and change management efforts, facilitating organization-wide adoption and process enhancements.- Managed bug tracking across multiple teams, ensuring rapid identification, resolution, and thorough documentation of issues.- Directed and mentored a contractor, providing guidance and support to ensure high-quality work and professional development.- Developed and delivered training materials on Quality Assurance practices and Jira processes, enhancing team skills and knowledge.- Innovated a streamlined bug-reporting process for internal users, improving communication and accelerating issue resolution.- Developed and executed detailed test plans, ensuring comprehensive coverage of product features and high-quality releases.- Facilitated cross-functional meetings, ensuring clear communication of testing progress and defect status to stakeholders.- Championed continuous improvement initiatives, implementing process enhancements and advocating for best practices.- Assisted in coding localization strings for the main Android app, contributing to a more inclusive user experience.

Claremore, Oklahoma, United States

- Planned, coordinated, and executed events, managing event timelines, volunteers, and resources.- Successfully organized a community Ninja Warrior event, overseeing vendors, ticket sales campaigns, press releases, and media, resulting in increased lead generation, participant satisfaction, and fundraising sales.- Led marketing efforts for all departments, encompassing apparel, website design, and social media content.- Utilized data analysis to improve department functionality, enhance production outputs, and achieve an 8% increase in fundraising sales.- Spearheaded major technological and strategic changes, troubleshooting complex issues and providing effective resolutions.

Claremore, Oklahoma, United States

- Developed and implemented marketing strategies for a six-figure entrepreneur, resulting in significant follower growth of 650% across social media platforms.- Managed online event creation, marketing content preparation, and sales initiation.

Claremore, Oklahoma, United States

- Created a comprehensive multi-faculty reservation schedule using Excel.- Developed the athletic department's website and participated in the interview process for a new head coach.- Communicated effectively with parents and acted as a representative for the organization.

Foyil, Oklahoma

- Volunteered for multiple sporting events, assisting with setup and gaining valuable insights into athletic event administration.- Networked with community members to enhance event attendance and community engagement.

Claremore, Ok

- Provided exceptional customer service by assisting patients with eyewear selection and managing billing based on insurance requirements.- Handled administrative duties such as scheduling appointments, answering calls, and gathering necessary patient information.- Operated examination equipment, including topography tools, to map the surface of patients' eyes.

Albuquerque, New Mexico Area

- Managed vacation bible school activities, including budgeting for meals and facility maintenance.- Facilitated cultural exchange between visiting mission teams and community members.- Oversaw programming for missions teams on the Navajo Reservation throughout the summer.