After 40 years- Jenny Craig has closed their brick and mortar stores. For the past 25+ years, I've been fortunate to have various opportunities working for Jenny Craig and currently available for new opportunities! In my time with Jenny Craig, I've had the privilege of working with creative, innovative and talented individuals! I have extensive experience in Operations, Contact Center Operations, Business Devlopment, Sales Processes, Training, Customer Service, Leadership, Team Building and Developing Direct Reports. I've held various positions within the Omni Channel, Ecommerce, Operations & Training departments. My career at Jenny Craig included: Manager of Sales, Customer Support, Texting & Contact Center Operations, Manager of North America Training & Operations for 8+ years, and was a Multi-Site Regional Operations Director for 11+ years. I began as a client in 1997 and in 1998 became a Jenny Craig Program Director and Center Manager 6 months later.In 2017 I managed our new Texting Contact Center Operations. My duties included: Operations: recruiting, hiring, training, developing the TextMagic system & all areas of operational processes. This new and inventive revenue stream was a great success and led to increase our revenue by 15 mil the first year and even greater increase of 28 mil in 2018. Our book to show rate was at 78% and continued to see positive revenue increases yearly.I had the opportunity to support Jenny Craig North America Corporate and Franchise business channels through 2 CRM system changes and became an expert with Siebel and Sales Force. I developed Onboarding, quarterly CEs, monthly Leadership, Sales and Consultant trainings for North America Corporate and Franchise business channels for nearly 10 years.I have a strong passion for sales, customer service, building strong teams and enhancing business processes. I believe individuals are better when selected for positions where they can showcase and enhance their strengths.