Elizabeth Ramirez work email
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Elizabeth Ramirez personal email
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Keeping our skies safe, one bit at time.My coding journey began in high school, deeply involved in FIRST robotics, sparking my passion for technology. Despite a college education in Psychology, my path led me to software engineering. I embraced this shift, earning a second degree in Computer Science with a focus on Software Engineering—an incredibly fulfilling choice!Proficient in Java, C++, C, and Python, I continuously expand my skill set. Excited about the dynamic nature of software development, I am committed to contributing to innovations that enhance aviation safety.
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Real-Time Software Engineer IiBoeing Jan 2022 - PresentArlington, Va, UsV-22 Osprey Flight Control Systems (Aug 2024 - Present)AH-64E Apache COMM Tester (Jan 2022 - July 2024) -
Software Engineer InternBoeing Aug 2021 - Jan 2022Arlington, Va, UsApache Modernization Developer
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Software Engineer InternBoeing May 2021 - Aug 2021Arlington, Va, UsAir Force F-15EX Tester
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Training ManagerMaximus Nov 2018 - Aug 2021Mclean, Virginia, Us• Collaborated with talent acquisition and HR to successfully recruit and onboard 1500+ external hires annually.• Proficiently utilized Workday tool to manage employee performance, resignations, and separations.• Oversaw and edited contact center Standard Operating Procedures (SOPs) to ensure efficiency and compliance.• Systematically maintained records of training activities, participant progress, and assessed training program effectiveness. -
Training SupervisorGeneral Dynamics Information Technology May 2016 - Nov 2018Falls Church, Virginia, Us• Effectively supervised a team of 25 instructors, overseeing testing and delivery of training programs.• Proactively identified performance issues, implemented corrective actions, and recommended termination for individuals not meeting training class performance criteria.• Played a key role in the onboarding and management of new hire employees, contributing to a seamless integration into the training program. -
Bilingual Technical InstructorGeneral Dynamics Information Technology Jul 2014 - May 2016Falls Church, Virginia, Us• Instructed classes for Contact Center Customer Service Representatives, covering both Medicare and Marketplace services.• Proactively identified performance issues, offered corrective action, and recommended termination for Customer Service Representatives not meeting training class performance criteria.• Facilitated Supervisor and Leadership classes for managers, supervisors, and support staff, contributing to professional development and team effectiveness.
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Quality Alignment SpecialistGeneral Dynamics Information Technology Jul 2013 - Jun 2014Falls Church, Virginia, Us• Conducted classes for Contact Center Customer Service Representatives for both Medicare and Marketplace.• Identified performance issues, provide corrective action and suggest termination for Customer Service Representatives not meeting performance criteria in the training class.• Conducted Supervisor and Leadership classes for managers, supervisors and support staff.
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Medicare Benefits SpecialistGeneral Dynamics Information Technology Oct 2011 - Jun 2013Falls Church, Virginia, Us* Provided knowledgeable responses to telephone inquiries in a courteous and professional manner.* Maintained a current understanding of the processing procedures to respond to numerous phone inquiries.* Adhered to the Privacy Act as it relates to the confidentiality of information released. * Responded to telephone inquiries within the departmental goals for quality, schedule adherence and average handle time.
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Medicare Benefits SpecialistVangent, Inc. May 2008 - Oct 2011Arlington, Va, Us• Provided knowledgeable responses to telephone and chat inquiries in a courteous and professional manner.• Researched general inquiries and conducted advanced claims research. • Responded to telephone inquiries within the departmental goals for quality, schedule adherence and average handle time. -
Peer AdvisorArizona State University Aug 2007 - May 2008Tempe, Az, Us
Elizabeth Ramirez Skills
Elizabeth Ramirez Education Details
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Arizona State UniversityComputer Science (Software Engineering) -
Arizona State UniversityPsychology
Frequently Asked Questions about Elizabeth Ramirez
What company does Elizabeth Ramirez work for?
Elizabeth Ramirez works for Boeing
What is Elizabeth Ramirez's role at the current company?
Elizabeth Ramirez's current role is Software Engineer at Boeing.
What is Elizabeth Ramirez's email address?
Elizabeth Ramirez's email address is er****@****msn.com
What schools did Elizabeth Ramirez attend?
Elizabeth Ramirez attended Arizona State University, Arizona State University.
What are some of Elizabeth Ramirez's interests?
Elizabeth Ramirez has interest in Poverty Alleviation, Environment, Arts And Culture, Health.
What skills is Elizabeth Ramirez known for?
Elizabeth Ramirez has skills like Film, Blogging, Recording, Social Media, Music Production, Music, Songwriting, Art, Leadership Development, Public Speaking, Leadership, Meditation.
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