Founder/Program Developer
A Fresh Start Sober Living Environments
Greater Chicago Area
Therapeutic Experience• Formulated program for recovery support and accountability using knowledge of substance use disorders, counseling, and treatment techniques while incorporating individual needs and struggles of client.• Aided and assisted clients individually and in group sessions to formulate action plans to overcome alcohol and drug dependency.• Interviewed clients, reviewed records, and conferred with other professionals to evaluate condition of client.• Monitored client conditions to evaluate success of therapy, and provided assessment and referral for clients requiring additional support/treatment services.• Helped family members cope with and provide proper support for their loved ones.Business Operations & Management• Successfully handled the hiring and delegation of duties for the daily upkeep and operations of six sober living homes.• Supervised and monitored employees and clients.• Wrote, designed, and produced everything from: rules for living, client contracts, marketing strategies, quality control, and client/facilitator interaction procedures.• Achieved significant results in successfully training a management team dedicated to creating serene sober living environments and smooth conflict resolution strategies.• Prepared and maintained financial reports and client case histories.Marketing/Strategic Planning• Successfully managed a team for marketing our facilities through exhibits at professional conferences and in-services at treatment facilities throughout the state of Illinois.• Conducted programs to promote prevention of alcohol and drug abuse (i.e. outings, open houses, and community outreach events.)• Maintained precise records of referrals, with regular follow-up, while tracking treatment method success rates amongst other treatment facilities.• Created a web presence by directing web traffic to company site through top placement in search engines and strategic paid site placement.