• Created a first-of-its-kind Black women-led wellness collective in Boston that uplifts & connects women of all backgrounds (especially women of color) in fitness, wellness, & mutual aid opportunities.• Ownership of marketing & community outreach for the continued growth of TrailblazHers.• Fundraising for other nonprofits centered around supporting women of color and cumulatively raised over $20,000 since TrailblazHers' inception for non–profit organizations.• Networking & fostering relationships with potential collaborators to build strong connections & curate events that serve the Boston running community.• Champion logistics for event preparation, including location scouting, program design, & task deadlines for our monthly & annual events.• Develop social media content & flyers for events & maintenance and manage sign-up tools for attendance management, check-in, & future marketing opportunities.• Negotiate sponsor contracts, site agreements, & other logistics for elevated monthly events.

• Created Boston's Bra Run, a body positivity experience that garnered major press & brand contracts locally and promotes a multidimensional approach to empowering women of all shapes, colors, and backgrounds. • Developed partnerships to promote female empowerment and equality through wellness events and fundraisers, raising over $13,000 for the YWCA's Stand Against Racism in 2020. • In 2021 The Bra Run was hosted in Boston and New York City, raising over $10,000 for The Courage Campaign and Artists, Athletes, Activists. • Negotiate sponsor contracts, site agreements, and other logistics for The Bra Run.• Create marketing decks for potential sponsors.

• Lead Heartbreak's pinnacle weekly speed sessions as part of their power by Nike Running "always-on" training journey for the city of Boston.• Work with head coach Dan Fitzgerald to coordinate communication between athletes and coaches. • Provide training direction, encouragement, and motivation to all runners

• Utilize technical expertise to support EPIC software. • Provide 24x7 application support for issues & requests. • Serve as member of the upgrade team currently leading a triple upgrade.• Develop requirements and processes in support of implementation and configuration.• Provide certified Epic design expertise to analyze organization's current business practices & translate them into configurations and workflows• Support departmental/functional team with application and information system knowledge.• Develop and maintain business and system requirements models and configure the system accordingly.• Build new departments as part of the facility structure for businesses, department moves, and updates.• Responsible for consolidating and updating Mass General Hospital and Mass Eye and Ear schedule orders work queues.• Work end-user tickets and strive to meet the entities' standard level agreements.

• Fitted amateur athletes and running enthusiasts using Heartbreak's video gait analysis process. • Educated customers on the intricacies of running footwear from key vendors like Nike, Brooks, New Balance, Saucony, ON Running, Mizuno, & more.• Helped organize and lead the on the ground team at major events like the Mob Mile.• Engaged with customers strategically and enthusiastically to drive sales.• Performed all functions regarding receiving, stocking, and housekeeping-related tasks.• Processed cash and credit payments using point-of-sale systems.• Ensured a clean work area while processing item stock and completing markdowns.• Trained new team members with positive reinforcement and respectful, encouraging coaching while creating a standard of excellence.

• Motivated athletes through forty-five minutes to hour-long treadmill studio classes. • Participated in premium brand experiences, from hosting Boston Marathon charity classes to private classes. • Curated high-energy playlists to accompany classes of all types.

Utilize technical expertise to support EPIC software. Provide 24x7 application support for issues and requests. Serve as member of the upgrade team during periods the updated software goes live. Developed requirements and processes in support of implementation. • Epic certified in Cadence, Grand Central, Prelude, and Referrals• Documented, built, and maintained application content• Successfully aided with the Epic Upgrade from 2014 to 2017• Project managed Facility Structure• Participated in integrated testing and creation of test scripts for application testing• Provided on-call/ after-hours support• Winchester Hospital implementation team• Provided ongoing support for operational leadership• Provided optimization to departments with broken workflows

•Provided certified Epic build expertise post-go-live for individual Partners Healthcare entity•Provided support and stabilization for Cadence Application•Documented and analyzed business process and department workflows•Managed the net new department process for production support•Facilitated weekly Facility Structure department meetings•Implemented TeleVox for Partners entities such as MGH, BWH and DFCI•Successfully launched text reminders with TeleVox for Partners entities•Successfully launched BCA downtown report configurations for NWH, DFCI, and BWH•Provided on-call support for Partners entities that were Cadence Application live•Collaborated with conversion team to aid in completion of Appointment Conversion for NWH, MGH, BWH and DFCI•Developed documentation tip sheets for Epic end-user support

• Provided certified Epic build expertise post-go-live for individual Partners Healthcare entity• Provided support and stabilization for Cadence Application• Documented and analyzed business process and department workflows• Managed the net new department process for production support• Facilitated weekly Facility Structure department meetings• Implemented TeleVox for Partners entities such as MGH, BWH and DFCI• Successfully launched text reminders with TeleVox for Partners entities• Successfully launched BCA downtown report configurations for NWH, DFCI, and BWH• Provided on-call support for Partners entities that were Cadence Application live• Collaborated with conversion team to aid in completion of Appointment Conversion for NWH, MGH, BWH and DFCI• Developed documentation tip sheets for Epic end-user support

• Obtained and verified patient demographic information• Entered Radiology/ Laboratory order requests in computer system (Meditech, Soarian Financial)• Assisted with training new employees• Verified and updated patient insurance eligibility utilizing Soarian Financial and NEHEN• Served as a liaison between patients and medical staff• Performed additional administrative duties as requested by management

•Researched and analyzed competitors pricing and products.•Implemented new products to website.•Maintained and updated online inventory.•Created categories and sub-categories for medical conditions for website.•Organized products and calculated marginal cost using Microsoft Excel.

•Educated students on Windows 7.•Organized and promoted workshops around University of Massachusetts Boston campus.•Showcased newest Microsoft products.•Assisted students on a daily basis on how to use Microsoft products effectively.•Obtained and processed weekly surveys from demonstrations of Microsoft products.