Liz Crouch Email & Phone Number

Melbourne, Vic, Au

Victoria, Australia

Design personalized travel experiences, manage end-to-end bookings with a focus on seamless transactions and customer satisfaction. Collaborate with marketing to acquire leads, transition to sales, achieve targets, and promote products.Coordinate with operations for product delivery, confirm details with vendors. Provide guests with an overview, final documents, and instructions for the RAW Travel app during their self-guided journey.Work with finance to optimize pricing for RAW Travel and customers, considering costs, market trends, and ensuring trip profitability. Conduct on-the-ground research, coordinate with vendors, and refine trip details for an enhanced guest experience.

Melbourne, Victoria, Australia

Responsible for the development of Orvis Trips, including pricing and profitability considerations.Developed a multi-year growth strategy for the expansion of Orvis experiences both to domestic and international destinations. Created and implemented all experience information across the Orvis platforms (Salesforce, Orvis.com website, PDF trip overviews and online planners).Acted as liaison between Orvis internal departments and endorsed vendors to ensure that trip experience met marketing goals and organizational standards.Occasionally lead group trips to domestic and international destinations.

Remote

Designed meditation / wellness programs tailored to the student level.Conceptualize and create online yoga and meditation content, videos, and marketing.Taught yoga and meditation classes through various online platforms.

International

Lead week-long, active vacations for affluent clients to domestic & international destinations. Provide individualized client service without on-site management. Anticipate and react to guest issues and creatively solve problems to provide a seamless guest experience. Daily Tasks: Manage all logistics, transportation, activities, food & beverage, and hotels for each trip. Establish and maintain excellent relationships with vendors & subcontractors used for trips. Key skills involved: public speaking, logistics, bike mechanics, adaptability.

Pittsford

Designing, recording and instructing detailed exercise regimens for personal clients and group fitness classes.

Abroad; Alaska, Seattle, San Diego, Bermuda, Mexico Ect...

Designing activities for children and family's on Holland America cruises, ages 3 years to late teens.Group coordinator for a variety of onshore activities.