Manage and lead a team of 10. Market products through digital marketing and networking.Responsible for monthly sales goals.Develop promotional marketing materials.Host, speak, and teach at events.Provide customer service for clients and team.

Rebranded all hotel assetsScheduled and executed photo shoots. Managed website maintenance and updates.Worked alongside the graphics team in developing promotional marketing materials.Promoted hotel by utilizing social media, newsletters, and press.

• Assume the position of Manager On Duty for the property when requested upon.• Improve and maintain relationships with area businesses.• Manage and train any additional concierge staff.• Act as resort Ambassador by exhibiting extensive knowledge of the property, and surrounding area.

*Provide prompt and courteous Five Diamond luxury services to members and guests.*Establish relationships with area businesses to accommodate our guest’s and member’s needs by coordinating dinning, transportation, appointments, and reservations. *Advertise the property by cold calling all incoming social guest to offer them assistance in planning their vacation activities.

•Responsible for making each individual guest experience unique and memorable.•Assisted guests promptly in a fast paced, and highly detail orientated environment. •Implemented Five Diamond Standards to assure each guest receives great customer service.*Administered registration process for all guests using SMS host.

•Responsible for special event coordination.•Designated liaison with the Military and Veteran’s Resource Center.•Design marketing tools for the department. •Developing and management of a new testing system for 1000 + students. •Advertise and recruit students for employment opportunities and programs.•Appointed on to the board of Disabilities, Students Admissions Committee.•Supervising the implantation of the honors society; Delta Alpha… Show more •Responsible for special event coordination.•Designated liaison with the Military and Veteran’s Resource Center.•Design marketing tools for the department. •Developing and management of a new testing system for 1000 + students. •Advertise and recruit students for employment opportunities and programs.•Appointed on to the board of Disabilities, Students Admissions Committee.•Supervising the implantation of the honors society; Delta Alpha Pi.•Assist in facilitating scholarships of the Disability Resource Center. Show less