Elizabeth Summers , Mba Email & Phone Number

Sr. Product Manager for Vertex O Series Indirect Tax product. Focus areas include Telecommunications Tax and Product APIs.

• Manage complex product implementations and software delivery across multiple teams and through all phases of the life cycle to ensure projects are delivered on time, on scope and within budget.• Successfully manage the relationship with the client, stake holders, partners, engineering team, QA, and vendors through the delivery of each project.• Facilitated meeting with product owners, business and cross functional teams using Agile framework to advance product delivery to… Show more • Manage complex product implementations and software delivery across multiple teams and through all phases of the life cycle to ensure projects are delivered on time, on scope and within budget.• Successfully manage the relationship with the client, stake holders, partners, engineering team, QA, and vendors through the delivery of each project.• Facilitated meeting with product owners, business and cross functional teams using Agile framework to advance product delivery to completion.• Participate in the creation of statement of work contracts, proposals, quotes and estimates, project budgets• Work directly with clients to establish and define scope, high level and detailed requirements.• Managed and help create/contribute to all facets of project artifacts and documentation (requirements, design, specifications, release information, training material, flow diagrams, communication artifacts, approvals, etc.)• Tools used: Jira, Confluence, MS Project, MS Office Suite, MS Teams, and Sharepoint.• Coordinate meetings with clients, partners, integrators, and internal resources such as engineers, system integration analysts, etc. to track and complete projects. • Act as the single point of contact for all delivery streams on the projects as it relates to software development, system integrations, certifications, quality assurance, and deployment into production environment Show less

• Manage sales operations and scheduling activities to achieve company revenue and inventory goals.• Review and analyze sales-related activities associated with the order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. • Coordinate with sales and finance to incorporate client delivery schedules and operational changes into future revenue forecasts and revenue timeline considerations.• Work with GMs, finance, marketing & management… Show more • Manage sales operations and scheduling activities to achieve company revenue and inventory goals.• Review and analyze sales-related activities associated with the order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. • Coordinate with sales and finance to incorporate client delivery schedules and operational changes into future revenue forecasts and revenue timeline considerations.• Work with GMs, finance, marketing & management team to build long term product strategies/roadmaps.• Work to reduce aging inventory, improve turns/days, project quarterly ending inventory and provide data for E&O efforts using reporting from Tableau, Oracle and Salesforce.com.• Participate in weekly sales roadmap calls to answer product availability related questions, assess immediate product demand, understand outstanding risks and opportunities, booking pace, and trends.• Work with GMs and Sales Managers to determine priorities for shipments to achieve revenue goals.• Work with Planning Analysts to determine the ship schedules based on product availability and help to coordinate with the sales and customer service teams. Show less

Horsham, Pennsylvania, United States

• Managed/Maintained operations for Customer Premise Equipment (CPE) organization to ensure $2B-$3B product lines are meeting or exceeding annual financial revenue goals. • Reviewed sales forecasts with sales teams weekly to assist with managing of customer marketing demand.• Used Oracle Smart View/Excel/Salesforce Reports to produce financial reports and load values to create financial forecast and revenue charts for periodic reporting. (Weekly, Monthly, Quarterly, Yearly)… Show more • Managed/Maintained operations for Customer Premise Equipment (CPE) organization to ensure $2B-$3B product lines are meeting or exceeding annual financial revenue goals. • Reviewed sales forecasts with sales teams weekly to assist with managing of customer marketing demand.• Used Oracle Smart View/Excel/Salesforce Reports to produce financial reports and load values to create financial forecast and revenue charts for periodic reporting. (Weekly, Monthly, Quarterly, Yearly) • Monitored inventory levels and supply timing to maintain minimal E&O using Oracle reports and collaborating with Supply Chain teams.• Directed product build plans and managed demand with Product Management, Supply Chain, Logistics, Sales Operations and Procurement teams. • Directed Order Management, Logistics teams, and Backlog Management teams to create monitoring processes to ensure periodic financial goals were accomplished. • Directly Managed Business Analysts who contributed to achieving overall business goals.• Mentored employees on leadership and business tactics from other business groups. Show less

Horsham, Pa

• Set direction for strategy, features, and marketing of product lines using Six Sigma processes. • Managed P&L across multiple product lines in portfolio with annual revenue up to $30M.• Developed/Presented a 3-year roadmap for product lines to audiences ranging from end users through C-suite level.• Established product requirements using Voice of the Customer (VOC) information gathered through extensive customer calls and attending customer conferences and trade… Show more • Set direction for strategy, features, and marketing of product lines using Six Sigma processes. • Managed P&L across multiple product lines in portfolio with annual revenue up to $30M.• Developed/Presented a 3-year roadmap for product lines to audiences ranging from end users through C-suite level.• Established product requirements using Voice of the Customer (VOC) information gathered through extensive customer calls and attending customer conferences and trade shows.• Directed/Prioritized functional teams from Development, Systems Engineering, Systems Test, Sales, and Technical Support to ensure the success of the product lines, following Six Sigma Standards. Total personnel count > 100.• Drove AGILE process to reduce delivery time of functional builds by 33%.• Spearheaded management of virtualization project moving standalone CAS software to VMWare and Docker.• Responded to RFPs and RFIs to aid in global customer sales using home grown and joint competitor solutions.• Analyzed industry data to bring innovative feature ideas to our development team, information gathered through industry websites, customer interviews and trade show conferences.• Authored Product Marketing Materials including tailored sales presentations, conference presentations, brochures, product and solution data sheets and web content for the corporate website. • Created marketing campaigns for product releases through technical bulletins and webinars using Webex and On24 platforms.• Developed training and trained sales staff on product lines and solutions both in person and via webinars.• Architected hardware/software solutions for customers to enable additional growth on B2B platform. • Grew B2B platform from 5 customers to 225 customers within 2 years to gain 4 million revenue annually with continued growth year over year for 8 years. Launches were valued between $500K-$1M in hardware and launch fees. Show less

Horsham Pa

• Set direction for strategy, features, and marketing of product lines using Six Sigma processes.• Managed P&L across multiple product lines in portfolio with annual revenue up to $30M.• Developed/Presented a 3-year roadmap for product lines to audiences ranging from end users through C-suite level.• Established product requirements using Voice of the Customer (VOC) information gathered through extensive customer calls and attending customer conferences and trade shows.•… Show more • Set direction for strategy, features, and marketing of product lines using Six Sigma processes.• Managed P&L across multiple product lines in portfolio with annual revenue up to $30M.• Developed/Presented a 3-year roadmap for product lines to audiences ranging from end users through C-suite level.• Established product requirements using Voice of the Customer (VOC) information gathered through extensive customer calls and attending customer conferences and trade shows.• Directed/Prioritized functional teams from Development, Systems Engineering, Systems Test, Sales, and Technical Support to ensure the success of the product lines, following Six Sigma Standards. Total personnel count > 100.• Drove AGILE process to reduce delivery time of functional builds by 33%.• Spearheaded management of virtualization project moving standalone CAS software to VMWare and Docker.• Responded to RFPs and RFIs to aid in global customer sales using home grown and joint competitor solutions.• Analyzed industry data to bring innovative feature ideas to our development team, information gathered through industry websites, customer interviews and trade show conferences.• Authored Product Marketing Materials including tailored sales presentations, conference presentations, brochures, product and solution data sheets and web content for the corporate website.• Created marketing campaigns for product releases through technical bulletins and webinars using Webex and On24 platforms.• Developed training and trained sales staff on product lines and solutions both in person and via webinars.• Architected hardware/software solutions for customers to enable additional growth on B2B platform.• Grew B2B platform from 5 customers to 225 customers within 2 years to gain 4 million revenue annually with continued growth year over year for 8 years. Launches were valued between $500K-$1M in hardware and launch fees. Show less

Princeton Nj

• Developed a hands-on first level application training program for the US Technology Call Center (Manuals, Hands-on Workshops) replacing an older manual and training system.• Reduced new hire training onboard program from 6 months to 6 weeks by creating focused technical training that included simulations of everyday calls and issues. • Trained the US Technology Call Center using the program that I developed in both the Parsippany and Los Angeles locations preparing them for first… Show more • Developed a hands-on first level application training program for the US Technology Call Center (Manuals, Hands-on Workshops) replacing an older manual and training system.• Reduced new hire training onboard program from 6 months to 6 weeks by creating focused technical training that included simulations of everyday calls and issues. • Trained the US Technology Call Center using the program that I developed in both the Parsippany and Los Angeles locations preparing them for first level customer interactions.• Provided advanced level technical support for Auditors• Participated in Quality Assurance testing on Deloitte 1.0 Software solution and yearly pack testing. Show less

Bala-Cynwyd, Pennsylvania, United States

• Developed application training for Primavera Project Management Software.• Presented project management solution presentations centric to P3 software at annual user conference, 1000+ attendees each year. • Trained new hires and other analysts on features of the applications and project management theory.• Helped prepare and deliver customer service skills training to maintain Global Support Certification.• Created technical documentation for internal and external customers.

Master Of Business Administration - Mba, Business Administration And Management, General

Ms, Educational/Instructional Technology

EDUCATIONAL PHILOSOPHY As an Instructional Designer and Trainer it is my philosophy to inspire others with my passion for learning. I.

Masters Cert, Project Management

Masters Certificate in Project Management

Ba, Computer Management Information Systems