Liz Davidson, Mba Email and Phone Number
Liz Davidson, Mba work email
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Liz Davidson, Mba personal email
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At Amazon, strategy and negotiation are at the heart of our operations success, and my role as Operations Manager has been pivotal in streamlining processes and optimizing team performance. With expertise in strategy, I've successfully navigated the complexities of retail and operations, fostering cross-functional team development and efficient project management.My 13-year, three-site tenure at Amazon has been marked by a strong dedication to customer service excellence and effective KPI control. I've leveraged my diverse work and volunteer experience to enhance operational frameworks, demonstrating a consistent ability to lead through dynamic market challenges and contribute positively to our global initiatives to create the world's best and largest customer service organization.
Amazon
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Manager, Executive EscalationsAmazon Jul 2024 - PresentSeattle, Wa, Us
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Operations Manager IiAmazon May 2024 - Jul 2024Seattle, Wa, Us
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Americas Quality Program ManagerAmazon Mar 2024 - May 2024Seattle, Wa, Us
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Project ManagerAmazon May 2023 - Mar 2024Seattle, Wa, Us
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Operations ManagerAmazon Mar 2021 - May 2023Seattle, Wa, Us
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Operations Manager (Acting) - Amazon OperationsAmazon Apr 2020 - Mar 2021Seattle, Wa, Us
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Group Manager - Amazon OperationsAmazon Nov 2015 - Mar 2020Seattle, Wa, Us
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Customer Service Manager - Amazon OperationsAmazon Jul 2011 - Nov 2015Seattle, Wa, Us
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Executive Leadership Coach & Outdoor Experience GuideCairn Leadership Strategies Jun 2022 - PresentSan Diego, California, Us -
Founder And CeoWenatchee Cookie Co. Mar 2021 - PresentOwner and founder of Washington State certified Cottage Bakery small business. Teach seasonal cookie decorating classes to classes of 35+. -
Vice PresidentWenatchee Row & Paddle Club Nov 2020 - PresentVolunteer VP and Board Member to 300+ member local non-profit. -
Mba Student At ByuBrigham Young University - Marriott School Of Management Aug 2009 - Apr 2011Provo, Ut, UsGlobal Supply Chain Management MajorStrategy Minor ● Global Supply Chain Management Association, VP of Alumni Relations● Women in Management Association, VP of Events● Ethics Case Competition Participant, February 2010 -
Mba Operations InternAmazon.Com May 2010 - Aug 2010Seattle, Wa, Us● Improved Customer Service promotion escalation process, saving $250,000 per year, reducing 700,000 hours of customer wait time, and eliminating 24,000 contacts annually● Analyzed inefficient process, identified solutions, worked cross-functionally with 15 teams to implement strategy
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Product Information SpecialistRei Dec 2007 - Aug 2009Seattle, Us● Maximized sales for $260 million/year Direct Sales office by developing innovative solutions to product questions from customers across multiple channels including REI.com, REI-Outlet.com, Retail and Catalog ● Increased sales by over $5,000 per week through IT enablement and process innovation and improvement project ● Developed supplier relations with companies such as Nike, The North Face, Columbia Sportswear, Patagonia and Salomon by resolving more than 40 product-specific discrepancies and backorders issues daily● Cross-functionally coordinated with Product team members, top customers, merchandising, DC and suppliers ● Designed and presented 15 information clinics per year to co-workers on new products and sales techniques -
Direct Sales SpecialistRei Oct 2007 - Dec 2007Seattle, Us● Top membership sales during 2007 holiday season, selling more than 70 memberships, improving negotiation and sales skills and gaining direct customer service experience during peak selling months● Achieved sales goals of more than $60 million in 3 months with team of over 200 employees
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Raft, Kayak, And Adventure GuideOars Jun 2002 - Sep 2005Angels Camp, Ca, Us● Managed 5 guides and 8-30 customers on 30 professional trips per season; Swiftwater Rescue, CPR, First Aid certified -
Student Instructor - American Heritage DepartmentBrigham Young University Aug 2003 - Apr 2005Provo, Ut, Us● Taught 90-120 University students each week in 3 one-hour classes on topics of political science, economics, history● Collaborated with 20 other instructors and professors to develop effective course strategies in weekly meetings
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Research Assistant And Teaching Assistant - Political ScienceBrigham Young University Jan 2002 - Aug 2003Provo, Ut, Us● Collaborated with 2 researchers and 1 professor to publish a one-volume encyclopedia on environmental events, ideas, laws, programs, policies and people● Edited and graded two 6-18 page essay exams, 10 page term paper, 2 short essays for 35 students, assisted in research and topic development● Conducted review sessions consisting of Power Point presentation and Q&A session
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Intern - International Relations CommitteeU.S. House Of Representatives Aug 2004 - Dec 2004Washington, Dc, Us● Briefed 2 staffers daily on Afghanistan and USAID; analyzed 200+ page reports on abuses at Abu Ghraib; researched laws on increased aid to Cuba and revised 9/11 Intelligence Bill ● Analyzed 40 Capitol Hill briefings, hearings, and meetings data for Rep. Tom Lantos (D-CA) and Chief of Staff ● Published article for Congressional Record on Latin American Independence Week
Liz Davidson, Mba Skills
Liz Davidson, Mba Education Details
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Brigham Young University--Marriott School Of BusinessGlobal Supply Chain Management -
Brigham Young UniversityPolitical Science
Frequently Asked Questions about Liz Davidson, Mba
What company does Liz Davidson, Mba work for?
Liz Davidson, Mba works for Amazon
What is Liz Davidson, Mba's role at the current company?
Liz Davidson, Mba's current role is Manager, Executive Escalations | Operations Manager | MBA in Global Supply Chain Management.
What is Liz Davidson, Mba's email address?
Liz Davidson, Mba's email address is et****@****ail.com
What schools did Liz Davidson, Mba attend?
Liz Davidson, Mba attended Brigham Young University--Marriott School Of Business, Brigham Young University.
What are some of Liz Davidson, Mba's interests?
Liz Davidson, Mba has interest in School, Skiing, Road Trips, Running, Family And Friends, Travel, Whitewater Rafting And Kayaking.
What skills is Liz Davidson, Mba known for?
Liz Davidson, Mba has skills like Strategy, Management, Customer Service, Data Analysis, Program Management, Project Management, Editing, Research, Leadership, Crm, Sales, Strategic Planning.
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