Liz Thomas Email & Phone Number

Chandler's Ford, GB

Kingsclere, England, United Kingdom

• Coordinated Fellows & Partners' activities, including event bookings and video content.
• Managed and maintained Fellows & Partners' databases, ensuring accurate CRM records of contact details and preferences.
• Hosted and facilitated networking events.

Kingsclere, England, United Kingdom

• Supported online and in-person event programs, including dinner events.
• Engaged with shareholders of high-value businesses to invite them to relevant events.
• Provided administrative support to the Sales & Marketing Director.

Kingsclere, England, United Kingdom

• Consistently achieved over 100% of individual and team annual sales targets.
• Generated business meeting bookings with corporate business owners and shareholders.
• Ensured accurate prospect communication by updating and maintaining CRM data.
• Analysed CRM data to report team performance to Senior Management and shareholders.

London, United Kingdom

• Supported FTSE 350 organisations in improving customer experiences to enhance business performance.
• Promoted best practices in customer service and developed networking opportunities for members.
• Achieved over 100% of annual sales targets.
• Presented benchmarking survey results to board directors and implemented accreditation programs.
• Developed and implemented customer service training and qualifications programs.
• Consulted with senior leadership teams to improve customer satisfaction scores and employee engagement.

Swindon, United Kingdom

• Managed a portfolio of domestic and global IT clients and Accredited Training Partners.
• Partnered with organisations to promote professional development within their IT functions.
• Positioned BCS learning solutions with key clients including Thomson Reuters, Waitrose, Manchester University, and VWG.
• Successfully secured new business, including BCS membership, IT staff benchmarking, and accreditation services.

Reading, United Kingdom

• Doubled membership numbers within the first two years by securing new high-profile clients such as Rolls Royce, Marks & Spencer, and Oxford University Press.
• Recruited new partners and exceeded sales targets by 20% year-over-year.
• Organized an annual conference, increasing attendance by 20% in the first year.
• Launched the AP Certification Programme in the UK, securing over 100 clients in the first year.

Reading, United Kingdom

• Provided customer service support, answering queries about the company’s offerings and products.
• Achieved a 100% score on the company’s customer service satisfaction call assessment.

Newbury, Berkshire

• Generated new business appointments for B2B sales teams; worked with UK’s first sales generation agency to identify, liaise with, and influence decision makers. Qualified potential clients, presented services.
• Developed and maintained key client relationships that helped to drive business growth; won the top sales generator award within just 2 months.

Newbury, Berkshire

• Launched a successful women's boutique, growing turnover to £280K per annum by year three.
• Managed staff hiring, training, purchasing, and merchandising operations.
• Provided business communication solutions through Naseby Communications, securing contracts with 15 Blue Chip companies in the first six months.
• Organised fashion shows, raising over £11,000 for charity.