Liz T. Email & Phone Number

Vienna, VA, US

Fairfax County, Virginia, United States

- Provide white-glove service to big relationship customers and Key Account teams- Efficiently solve in process and post delivery concerns- Supported Proactive sales team in earning 24 million in sales in Q4 2021- Project Manager for complex orders- Swag.com order integration workflow- At risk order reporting- Reliability reporting for team- Accuracy.

Tysons Corner, Virginia, United States

- Tested multiple new businesses platforms for both internal and external users- Identified technology and information challenges and recommended solves- Developed workflow SOP- Cross functional collaboration- Curious, resourceful, and agile change champion

Fairfax, Virginia

-Leader on the Fairfax Satisfaction Assurance team-Consistently set gold standard for personal productivity, accuracy, and reliability-Skilled in specialty orders, high color, photographic prints, and post delivery concerns.-Reviewed team accuracy-Project managed team engagement initiatives from idea inception to successful project completion-Increased.

-High color and photographic print specialist-Mastery of screen printing as well as digital printing technologies-Dynamically and proactively worked with customers to resolve artwork, shipping, and logistic questions-Effectively collaborated with all order operations, vendor, and content teams-Accurately processed orders in excess of 10 million dollars..

Tysons Corner, Virginia

-Closed out end of month payments to all printers and specialty vendors in our 90+ vendor network-Managed team of vendor print cost associates-Identified and corrected for system errors to ensure payment and print cost accuracy-Assessed costs associated with print errors against vendor accounts-Oversaw monthly vendor bonus programs and gift.

Tysons Corner, Virginia

Managed team of 4 engaged sales representatives

Tysons Corner, Virginia

-Personal sales totaling close to 2 million over 3 year period while company was still in start up phase -Top sales performer in 2007-Accurately placed orders for customers resolving design, printing, or website challenges-In depth product knowledge both on site and filling special off-site requests-Superb design acumen using Photoshop and Illustrator-Held.

Education record

Bachelor Of Arts (Ba)

Liberal Arts & Psychology Degrees