Liz Watts Email & Phone Number

San Antonio, Texas, United States

Responsibility includes oversight of billing systems across multiple platforms. Involved with the evaluation and strategic decisions related to billing platform optimization and the development of a multi-year roadmap. Oversees all direct debit (electronic billing) and manual invoicing of customer and client accounts through all billing applications.

San Antonio, Texas Area

Responsibility includes oversight of billing systems across multiple platforms. Involved with the evaluation and strategic decisions related to billing platform optimization and the development of a multi-year roadmap. Oversees all direct debit (electronic billing) and manual invoicing of customer and client accounts through all billing applications.

San Antonio, Texas

Collaboratively defines the framework, elements and deliverables for the IT strategic planning process and ensures alignment to the company planning and goal deployment process. Organizes IT executive meeting events including quarterly and monthly IT business reviews and monthly CIO all hands meetings. Directs the Enterprise IT Project and Portfolio.

San Antonio, Texas Area

Keeps abreast of the evolving application, infrastructure and integration architecture from both a strategic and tactical perspective. Champions transparency between the business and IT of the current inventory of applications and their on-going operations and maintenance costs in an effort to make decisions that are in line with Enterprise Architecture.

Builds higher and wider senior level relationships with each of the business units that result in clear alignment of technology and business initiatives that enables the company to meet its financial and strategic business objectives. Provides direction required to satisfy the immediate needs of the business units while at the same time demonstrating the.

Led the Business Integration team consisting of Business Integration Analysts and Strategic Alliance Managers in analyzing Financial Institution tactical and strategic needs to align with current and future capabilities. Developed relationships with Financial Institutions at varying levels. Provided Financial Institution perspective to team projects and.

Led the Partner Technical Support Help Desk team in providing a strategic central point of contact for external Financial Institutions for reporting incidents and managing problems to resolution. Deployed check-ordering technologies for increased growth and profitability, and reduction of Financial Institution errors. Managed major projects including.

Installed, implemented, and supported all hardware and software required for the SAP system landscape which included Development, Test, and Production environments. Responsible for the technical performance of the SAP environment including network, database, and application server performance on an IBM RS6000 platform and Oracle database. Supported the.

Coordinated and completed the installation of dedicated leased-line communications circuits for external Financial Institutions. Coordinated and completed the installation of frame relay circuits and PVC’s for remote production plants. Served as the operational technical point of contact for Financial Institutions IT personnel and internal associates..

Provided a central point of contact for external Financial Institutions for reporting incidents and managing problems to resolution. Provided initial support and technical assistance via phone and email for all technical problems on external applications. Provided level two support for custom Clarke American systems and applications, which required more.