Operations Manager
Wilmington, De, Us
Managed all aspects of operations, finance, and human resources for Attentive.ly, a social media marketing tool developed by the co-founders of Fission Strategy. ♣ Financial Management: Daily bookkeeping, management and tracking of all accounts payable, receivables, banking, payroll, tax and finance systems. Executed client contracts and tracked commissions for members of the sales team. ♣ Team Management: Ensured consistent communication with the CEO to establish proper business practices for Attentive.ly’s burgeoning corporate culture. Scheduled and organized weekly team meetings, specific team communications, and coordinated all travel and event planning for Attentive.ly.♣ Human Resources: Responsible for onboarding of all new team members, including systems training and complying with federal and state tax registrations. Managed HRIS, benefits, leaves, and other HR programs, as well as managing employee relations and disputes. Comfortable in the boardroom coaching executive leadership, working with and motivating managers across functions, or working with hourly staff. ♣ Government Relations: Registered Attentive.ly as an employer with numerous state and federal government agencies to ensure compliance with worker’s compensation insurance and unemployment insurance payments and taxes. Established Attentive.ly as a Federally Registered Women Owned Small Business in 2014.