*Full understanding of the science and clinical significance behind the Sonicare power toothbrush, Zoom Whitening, and Oral Care products*Responsible for direct business-to-business selling and professional product detailing*Primary responsibilities include driving professional product usage, brand recommendations (MOR, Most Often Recommended), and meeting/exceeding direct sales targets*Builds strong strategic consultative sales partnerships with Dental Professional stakeholders including Specialists, Dentists, Dental Hygienists, Dental Assistants and Dental Team Members*Utilizes Philips clinical information and customer technologies to enhance DP business plans and in-office plan execution*Effectively translates consultative practice-building techniques and in-office merchandising objectives into office level implementation*Understands and selects the right promotional tactics to optimize sales

Responsible for onboarding new customers (including system configuration, setup, and user training) while providing customer support to salon owners and their employees as required. Monitors relevant metrics for customer goals and keeps account overviews. Analyzes churn reasons.• End-to-end account management (customer onboarding, training, support)• Ensure all onboarding timelines are met and are on track as well as highlight onboarding concerns as they arise• Utilize HubSpot / CRM to track customer data• Manage customer support inquiries• Support the customer success team when necessary

Oversees the implementation of regional and local education events, domain specific sales initiatives, and facilitates in-salon events and trainings motivating stylists through inspirational education.Responsible for the delivery of sales and revenue targets and building relationships with salon partners.Delivers regular technical and domain specific trainings based on regional growth strategy.Developed a daily strategy for hair stylists called "Rock Your Day" to prepare, plan, and execute their daily benchmarks.Conducts technical orientation to new hair color salons based on new color account template of support.Directly responsible for monitoring progress in achieving regional growth objectives.Delivers brand trainings to dedicated salon-wide staff on product knowledge, service experiences, selling and leadership skills.Manages and influences team in driving sales, excellent customer service, and quantifying the team's ability to meet and/or exceed sales goals.Proactively identifies inventory/stock issues that may inhibit business.Partners with salons/institutes to create innovative in-salon events and trainings.Recruits, trains, and mentors certified hair color educators as required.A paramount contributor in the successful attainment of highest growth in FY20 1st, 2nd, and 3rd quarter exceeding goal of +10 over LY.Attends regional skill building trainings.

Responsible for overseeing the daily operations of the front desk to ensure the company's philosophy, commitments, and standards are maintained by the staff.Taught and lived brand execution, both visual and experiential by role modeling a commitment to retail best practices.Administered applicable training programs for employees; Embrace brand direction by continually educating employees on product knowledge within the salon team.Created a positive work environment for staff. Provides feedback to front desk staff members and involve owner on disciplinary issues.Responsible for direct management of front desk personnel on a day to day basis, daily operations of the facility including implementing marketing and sales strategic plans; training and scheduling front desk staff, facility management and maintenance, revenue generation, expense control, and ensuring the highest level of guest satisfaction. Specialized in Aveda hair coloring techniques including: all over color, highlights, Balayage, Ombre and corrective hair color.Delivered Aveda hair color education to True Blue Staff

Managing the pursuing, touring, and enrolling Aveda Institute students, representing the school in career fairs, and producing marketing/sales reports.• Contact potential customers who request information on the Aveda Institute• Book tours for potential customers• Plan, organize, and conduct open houses, orientations, and other new customer needs• Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility

Oversaw the implementation of regional and local education events, domain specific sales initiatives, and facilitate in-salon events and trainings motivating stylists through inspirational educationDelivered regular technical and domain specific trainings based on regional growth strategyDeveloped a daily strategy for hair stylists called "Rock Your Day" to prepare, plan, and execute their daily benchmarks.Conducted technical orientation to new hair color salons based on new color account template of support.Directly responsible for monitoring progress in achieving regional growth objectives.Recruited, trained, and mentored certified hair color educators as required.A paramount contributor in the successful attainment of highest growth in FY15 1st quarter in hair color sales.Attend regional skill building trainings at Aveda headquarters in Minneapolis, MN