-Lead English Language Development, with the aim of accelerating the English development of identified ELD students to ensure they close the gap between these students and other BIBA students.-Worked in lessons supporting individual ELD students with their work and / or teachers with supporting ELD students-Worked with individual and small groups of ELD students outside the classroom on ELD activities.-Ran additional extra-curricular activities to support ELD students' English development -Organised and marked ELD assessments forELD students-Produced Individual Education Plans for appropriate students including the regular distribution, monitoring and updating of these-Conducted the sourcing, production, use, storage and care of appropriate ELD resources-Provided parents with both information about the programme, their children’s progress in English and guidance on how they can support their children’s English development at home

-Being responsible for ESL teaching in the elementary and middle school, and taught courses including Raz-kids reading, Cambridge International English, IGCSE Test, TOEFL, etc.-Communicated with parents and students, providing consulting services for student’s future studies. l Worked as deputy homeroom teacher, managing administrative issues within the classroom.

-Worked with audit and assurance teams and senior stakeholders in clients.-Analysed client data using the relevant analytical tools and techniques, reviewed client operations and controls, understood strategic andfinancial issues impacting the company.-Identified insights and areas for improvement and ensure that users of financial statements can have trust and assurance that they are true andfair.-Gained exposure to a variety of engagements and clients, solving ad-hoc problems in the process.

-Provided students with holistic education consulting services.-Conducted casework and solved customers’ problems regarding visa, studying abroad in English-speaking countries, the issues involved withappeals and academic hearings.-Worked closely with partner universities and developed business opportunities.-Organised event and marketing activities between universities and students.-Administrative work and coaching interns.

-Liaised with students to provide complete education consulting services and provided the best solutions and appropriate product recommendations for each student.-Developed and updated the corresponding sales plans in a timely manner.-Worked closely with the team of both operation and marketing, helped communicate existing customers needs and maintained good relationshipswith existing customers and strived to achieve a high reputation.

- Taught SAT, TOEFL and IELTS for students in mainland China, HK, Canada and America. Until now, more than 1,000 students have improved their scores by at least 40%. Combined the professional knowledge on teaching with the IT skills for online teaching, and designed creative ways to facilitate communicating and teaching, which not only satisfy the needs and improve the experience of my clients, but also maximize students’ engagement via digital technologies during the pandemic. - Acted as a consultant by communicating with students and their parents, analyzing their specific concerns using the SWOT framework and delivering customer-centric, tailored solutions in the areas of curriculum design, mental health advisory and application essays construction. 95% of students have applied successfully and received their dream offers. - Translated the documents of Application Essays and other necessary documents for students who plan to study in America and other English-speaking countries.- Managed and coordinated with teachers and parents regarding curriculum design, progress track and other issues.