As a UX/UI Designer for the University of Washington School of Nursing's Intranet HUB site, I spearheaded a comprehensive redesign to enhance usability, information architecture, and overall user experience.Research-Driven Approach: Conducted card sorting, user interviews, and surveys to gather qualitative and quantitative data, informing the redesign strategy.Project Goals: Collaborated with stakeholders to set clear objectives, including improving site navigation, enhancing usability based on user feedback, aligning with UWSoN brand guidelines, and optimizing content hierarchy.Design & Implementation: Utilized Microsoft SharePoint to implement a modern, clean, and responsive design that received 95% positive feedback from users.Measurable Impact: Achieved a 50% reduction in resource search time, an 85% improvement in user satisfaction, a 70% increase in monthly active users, and a 30% decrease in bounce rates.Continuous Improvement: Established a feedback mechanism for ongoing user-centric updates and future enhancements.I'm proud to have contributed to a project that met and exceeded its goals, setting a new standard for the School of Nursing.

User experience (UX) research for Dr. Jane Compson and the C.A.R.E. program. C.A.R.E. stands for Compassion, Awareness, Resilience, and Emotional bandwidth. It is a program developed by Dr. Jane Compson to help practitioners build an improved sense of well-being, emotional bandwidth, and reduced stress. My roles are to conduct UX research and UX design through competitive analysis, persona building, card sorting, user interviews, stakeholder interviews, prototyping, task analysis, and use cases. Then apply the data to design a UI.I am also responsible for developing an iteration and design of the C.A.R.E. website and educating the stakeholders of C.A.R.E. on using and updating the CMS (WordPress) website.Tools Utilized:WordPress, WordPress plugins, Divi WordPress Theme, Figma, FigJam, Photoshop, Illustrator, Notability, MS Word

As a UX-focused consultant and designer, my daily activities involved consulting with entities that needed appealing and functional digital products that prioritized the needs and goals of users. This consisted of utilizing my expertise in HTML, CSS, JavaScript, Java, Adobe Dreamweaver, Adobe Photoshop, Adobe Illustrator, Project management, Computer Science, Product design, Graphic design, SaaS, and Communication to bring a wide range of projects to life, from conception to completion.In managing the entire development process for web projects, I work closely with clients to understand their needs and goals, and I conduct design briefings and meetings to ensure that all stakeholders are on the same page. I also create project proposals and handle many projects' code creation, image manipulation, and web layout design. Once the project is complete, I ensure its smooth implementation to the client's server and manage it to ensure optimal user performance.I have developed office automation procedures to ensure efficient information administration and streamlined user workflow. I constantly seek opportunities to conduct user research and testing to gather feedback and insights on product design and functionality. I am committed to implementing user-centered design principles based on psychology and human-computer interaction knowledge to continuously improve the overall user experience of my web projects and documents.

Conducting user research: Conduct surveys, interviews, usability testing, and other research methods to gather data on user needs, behaviors, and pain points.Creating wire-frames, prototypes and user stories: Create low-fidelity sketches or high-fidelity mock ups of the website or application to visually communicate design ideas and test them with users. Also, Create user stories to define the user's needs, wants and pain points.Designing user interfaces: Create visual designs, layouts, and interactions that are intuitive and easy to use.Collaborating with cross-functional teams: Work with developers, project managers, product development and graphic design teams and other stakeholders to ensure that the design is technically feasible, meets business requirements, and is aligned with the project goals.User testing: Test the designs with users to gather feedback and identify usability issues, then making changes to improve the user experience.Staying up-to-date with industry trends and best practices: Research new design techniques, tools, and technologies, and incorporate them into the design process as appropriate.Communicating design decisions: Present design work to stakeholders, clients, and cross-functional teams and clearly communicate the design decisions that were made, the user research that informed those decisions and the design rationale behind them.Continuously monitoring and improving the design: Track the usage of the website or application, analyzing user behavior and feedback, and making changes to improve the user experience over time.

I was responsible for a myriad of technologies. My day to day activities included break fixing issues that arose in PC's, networking equipment, VoIP phone system, point of sale software, printers and employees cell phones. I administrated the Microsoft Office 365 cloud service which I helped to migrate to the Cannery from Google's GSuite. I also helped to administrate Windows Server 2012 and 2016, including tools like active directory, DHCP and event log. I was administrator for several vendors including; Verizon, Adobe, Insight, Storis point of sale, Ring Central and Pacific Office Automation. During my tenure I installed several improvements including adding televisions, kiosks and telephones to the more than 10 acre store. I was also responsible for maintaining and monitoring the IP camera system including the retrieval of media to help solve crime and hold employees accountable. I also helped to implement a support system at the Cannery which helped to relieve the minor day to day break fixes. I kept documentation of my activities using OneNote and Wikis using Sharepoint.

Day to day duties for UX, web design, and web hosting for Count On It Construction.Gathering information about the company, its services, and target audience to inform the design of the website.Creating wireframes and mockups of the website's layout and functionality, taking into account user experience and accessibility guidelines.Designing the visual elements of the website, such as graphics, images, and typography, to create a cohesive and professional aesthetic.Working with developers to implement the design into a functional website, ensuring that it is responsive and optimized for different devices and browsers.Implementing a content management system (CMS) that allows the company to easily update the website with new projects, services, and team members.Testing the website to identify and fix any bugs or issues.Setting up and managing web hosting for the website, and ensuring that the website is always up and running.Updating and maintaining the website, including adding new content and features as required, and monitoring analytics to see how users interact with the website and how it can be further optimized.Collaborating with the company's management team and marketing team to ensure the website aligns with the company's overall strategy and goals.Creating a portfolio section to showcase the company's past and current projects.Implementing a contact form or contact information for potential clients to reach out to the company.

The key daily responsibilities for designing a website for the Elko County Association of Realtors would likely include the following:Gather information about the Association, its members, and the local real estate market to inform the design of the website.Create wireframes and mockups of the website's layout and functionality, taking into account user experience, accessibility guidelines and the needs of Realtors and home buyers.Design the visual elements of the website, such as graphics, images, and typography, to create a cohesive and professional aesthetic.Work with developers to implement the design into a functional website that can handle large amounts of data such as property listings, search filters, and member profiles.Test the website to identify and fix any bugs or issues, and ensure that it is responsive and optimized for different devices and browsers.Update and maintain the website, including adding new content, property listings, and features as required, and monitoring analytics to see how users interact with the website and how it can be further optimized.Collaborate with the Association's leadership team and the marketing team to ensure the website aligns with the Association's overall strategy and goals.Create and implement security measures to protect member's data and confidential information.Make sure the website is compliant with the National Association of Realtors (NAR) and local legal regulations.

The key daily responsibilities for designing a website for Code 3, a tactical gear and uniform supply company in Elko, NV, included the following:Gathering information about the company, its products, and target audience to inform the design of the website.Creating wireframes and mockups of the website's layout and functionality, taking into account user experience and accessibility guidelines.Designing the visual elements of the website, such as graphics, images, and typography, to create a cohesive and attractive aesthetic.Working with developers to implement the design into a functional website, ensuring that it is responsive and optimized for different devices and browsers.Testing the website to identify and fix any bugs or issues.Updating and maintaining the website, including adding new content, products and features as required, and monitoring analytics to see how users interact with the website and how it can be further optimized. Collaborating with the marketing team to ensure the website aligns with the company's overall marketing strategy.