Evaluate external requests for enhancements, and prioritize them for the team. Manage product and defect backlog. Evaluate issues are truly "done" for quality. Create work plans for large capability deliveries ensuring technical options are clearly defined.

Led the Release Management teams for Global Banking & Operations Technology and Contact Center. Standardize processes and align the teams to supporting fleets and squads.

Scrum master, product owner and release manager for a systems team that performs all end functions of a release - performance engineering, testing, DevOps - and of course release management. Participate in PI planning with other ART scrum masters and product owners. Create and execute detailed implementation plans for release night. Introduce new processes for expedited releases and moving the team towards release on demand. Keywords: AEM, Akamai ERC, AWS, cloud deployments

Defined the strategic direction for IT release management by analyzing and selecting tools to automate release and deployment processes in an Oracle EBS environment. Improved existing processes by introducing industry standards for configuration management and deployments. Managed monthly and bi-monthly releases through QA/UAT, Regression and Production environments.

Forward Plan the release windows and cycles across the Lending Solutions portfolio; orchestrate minor/out-of-cycle releases; and manage risks and resolve issues that impact release scope, schedule and quality.  Responsible for the release management of 8 product lines across multiple QA, UAT, CERT and PROD environments. Measure and monitor progress to ensure releases are delivered on time, within budget, and meet or exceed expectations. Communicate key release deliverables, commitment and change requests from lower environments through staging/certification and production. Manage relationships and coordinate work between different teams at multiple locations. Conduct release Readiness Reviews, Milestone Reviews, and business Go/No-Go Reviews. Maintain the release schedule for all core services and ensure alignment across key partners and vendors. Change Manager for Lending Solutions scheduling and coordinating the majority of infrastructure work for the division. Drive continuous improvement with the Release Management process; lead Post Implementation Reviews/Lessons Learned; collect appropriate metrics for executive management team.

Manage releases for NextGen EHR/PM and ancillary (Patient Portal, Dashboard, mobile, etc) products. Served as the client liaison after their recruitment, assisting them through beta testing and early production, and managing client expectations for the product along the way. Establish process for beta and release management. Coordinated and led operational readiness. Led redesign of new workflows for case management during beta testing. Led collaboration initiative for R&D, established portal and knowledge management for division.

-Manage the global release planning and delivery for Digital Commerce web and mobile platforms. -Schedule infrastructure migrations for the least impact to our global community. -Implement best practices and standards for release management and infrastructure planning.

Drove the high-quality delivery of software, database, and hardware migrations on multi-billion dollar projects for Department of Defense (DoD) and other government customers, providing leadership to smaller projects for internal company customers.• Engineering review board chair for complex, multi-billion dollar global DoD systems. Approved new development efforts, managed factory baseline configurations, and conducted anomaly meetings. • Operational release manager for multi-billion dollar global DoD systems, interacting with external segments to provide integrated release schedules to meet customer needs and take into account world events.• Application program manager: For business development systems, enhancing application post rollout to include cost accounting, long range planning, and infrastructure upgrades. • Project Engineer: Managed the infrastructure requirements for IS&GS new business contracts. By understanding the infrastructure requirements, optimized the business area footprint while finding strategic locations to aid in winning new business.