IT Director• Did an overhaul of their IT department and systems. Their needs had grown beyond what a consumer grade router and a couple of access points could handle. The school administration had no idea of where to start and a very limited budget. I was able to get them up and running for the 2013-2014 school year for about $20k.o Between salvaging what was left of their old PC’s and purchasing off lease Dell computers, I was able to outfit two computer labs and two laptop carts of 24 devices each for less than $15k.o Did a hardware and software refresh by standardizing the PC images and upgraded all of the PC’s to Windows 10 and MS Office 2019 using the Microsoft Education Open Value Subscription Service.o Installed a cloud controlled Wi-Fi mesh network with staff, academic, VOIP, and guest VLAN’s that covers 100% of both campuses.o Installed interactive projector systems in most of the classrooms using wireless connectivity.o Setup a Google Apps for Education domain for standardized email, apps, virtual classrooms and cloud storage for 300+ students and staff.o Currently working full time at the school maintaining their systems, helping the administration make IT decisions and acting as their help desk.

I have held several positions in this company from Business Systems Analyst, LAN Administrator and LAN Field Service. I am what you would call an IT generalist. For most of the ten years at my location, I have worked alone in providing for the onsite IT and telecommunications needs of 120 users and several other smaller remote locations. The corporate office is more than 700 miles away, so I must serve as the hands on technician for anything related to IT. My knowledge base is wide and varied, but I am not specialized in any one area. I am a competent 2nd level support specialist, LAN field service tech and project manager. I enjoy my role because I am always on the move and get to interact with my peers as well as my clients regularly. I am able to talk tech talk and yet explain things on layman terms.

Utilize Six-Sigma principles to analyze business and technical needs for recommending software and technology to fill process gaps. Plan projects and coordinate in-house and external resources to implement recommendations. - Reduced network maintenance costs by consolidating end to end fiber connections into CAT5E cable plants on a department level, thus reducing the need for expensive fiber NICs and transceivers at the workstation level.- Improve reliability of phone system by implementing VOIP and making use of 100Base-FX fiber distributed throughout the plant to replace aging copper phone lines. Moved phone services from basement to server room and consolidated separate switch and voicemail systems to a centralized media server. This introduced savings by eliminating the need to run new copper lines for phones throughout hazardous areas of the plant that eroded and created electrical interference with phones. Saved over $7k/mo through call and trunk analysis by eliminating unused trunks and phone lines.- Eliminate personal printers and consolidate printer resources to central department locations to save on maintenance and consumables. - Reduce employee workload by utilizing remote IP cameras for fueling operations. - Increased station security by introducing keycard access control systems to control main gate and sensitive area access. - Plan, coordinate and implement final station shutdown plan for all IT resources.

Responsible for managing multiple networks in an industrial environment over three different locations. Provide on site support for corporate IT services and coordinate local and corporate resources to maintain, monitor and troubleshoot computer assets.Maintain, monitor, and troubleshoot multiple networks ranging from 36 devices to 120 devices.Manage resources including: Win2x servers, CISCO networks, process controls, security access, IP cameras, NAS, 100BaseT and Fiber media, Avaya media server, and cellular devices.Provide 2nd level help desk support, hardware and software asset management, workstation imaging, telephone and voice mail management.Created an intranet Wiki to document IT and client processes and procedures. Later, this was migrated to a Sharepoint test server and then made available to the station.Key Words: TCP/IP, SNMP, DHCP, VOIP, Active Directory, Win2003 Server, Docuwiki, Sharepoint, Avaya, NUUO IP Camera server, Blackberry, AccessIt! Security server, MagiCard ID, OSI PI, Mobotix Panasonic IP cameras, Avaya S8400 Media Server, Avaya Site Admin, Verimark ECAS, Eventide, Microsoft, Word 2007, Powerpoint 2007, Excel 2007, Visio 2007, Outlook 2007, Lotus Notes, The Dude, Norton Ghost

Team lead for North American Central Cluster workstation integration project Project lead for workstation image creation and maintenance of desktop and laptop workstationsResponsible for 2nd and 3rd level computer support for Chicago and Minneapolis using Windows 2000 workstations, Novell and W2k servers, and Lotus Notes Provide 1st level network administration for over 400 users, 100 printers, and 7 Netware serversCo-Managed the migration from Windows 95 to Windows 2000 of 600 computers in three months.Responsible for maintaining and administrating the DHCP Server, Routers, Switches, and overall network infrastructure for the Chicago location.ZenWorks administrator for over 400 users and 7 Netware serversCo-Developed ZenWorks applications allowing automatic image updates to users.Responsible for all high level problem escalations and ensure timely responses to those issues

2nd level onsite client support, Novell and Win NT network administration, cable plant management, small project management.Installed, upgraded, performed backups and maintained LANs for various Novell and NT networks. Provided 2nd level desktop and administrative support.Provided cable plant management, installation, and troubleshooting. Provided project coordination for site and departmental moves and upgrades. Honey Well @ Com-Ed Downtown General Office:Coordinated project move of Energy traders department from the General Office to the 27th floor in the IBM building in Downtown Chicago. Maintained, built, and backed up Novell 4.x serversProvided cable plant management for UTP and Fiber.2nd level desk side support for 100+ PCs.Honeywell @ Com-Ed Commercial Fossil Sites: (Crawford, Fisk, Joliet9, Joliet29, Stateline)Maintained and backed up Novell 4.x servers. Provided cable plant management for UTP and desk side support for 100+ PCs. Provide 2nd level support to user workstations. Used Legato, ArcServe, and Seagate as a backup management software. Implemented BootP, DHCP IP management softwareWorked on IBM and Dell servers with RAID 1 and 5 configurations. Managed an environment of CISCO routers, Cabletron hubs, and 3Com switches.Honeywell @ Southern Company (Stateline Fossil Site)Performed an emergency rebuild of an IBM server PC 320.Installed a new IBM Netfinity server and moved data from the old server to the new server. Installed the RAID card, 5 drives, NIC, tape drive, and configured the Array of the server.Honeywell @ HSBC Relocated 200 PCs, 20 servers.Performed administration on their workstations and servers.Installed new cable and helped to setup the MDF. Helped to troubleshoot some DNS and UNIX problems.

Responsible for nightly operations and backups of systems.