As a senior sales, marketing and business development leader, my career progression encompasses the entire product lifecycle with a consistent emphasis on customer experience, building a positive culture and delivering strategic growth. TRUSTED PARTNER TO INTERNAL AND EXTERNAL CUSTOMERSIt all starts with listening and gaining a deeper understanding of underlying needs, along with business objectives. Whether it’s developing new relationships or mending damaged ones, I have a history of building long-term trusted partnerships. EMPATHETIC LEADER WITH A PASSION FOR CULTUREI thrive on creating engaged, innovative and inclusive teams, even in the midst of economic chaos and organizational upheaval. As an experienced and empathetic leader, I’ve successfully improved both internal and external team dynamics, while delivering on strategic initiatives.BIG PICTURE THINKERMy creative nature coupled with my "Out-of-the-Box" thinking allow me to navigate today’s customer and business challenges and envision differentiated strategies for long-term growth. ‘UTILITY’ PLAYER WHO CAN ADAPT TO THE NEEDS OF THE ORGANIZATION I have over 20 years in high-tech B2B products & services experience, ranging from market research, VOC, competitive analysis, and marketing to business development, channel management, strategic planning, and international business. Select Accomplishments:• Significantly improved supplier ratings with top customers by partnering with engineering and operations to focus teams on “customer satisfaction” and drive improvements directly impacting quality and on-time delivery• Expanded existing contracts and awarded several high value new pursuits by restructuring sales team to KAM-model to better align with customer needs and improve customer service levels • Selected as corporate-wide culture change champion. Increased employee engagement by leading a variety of global initiatives including facilitating 70+ culture workshops and webinars• Improved team engagement level from 44% to 90% through organizational and team development, empathetic and transparent leadership, clear goal setting and frequent communication• Garnered 220 bps OI improvement by driving strategic plan development for new business units including technology roadmaps, differentiated customer experience and global distribution strategyKnown for my positive attitude, strategic insights and commitment to excellence, I am passionate about balancing company, customer and employee needs to create win-win-win scenarios.
Listed skills include Product Management, Product Marketing, Strategic Planning, New Business Development, and 40 others.